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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Saves Time
  • Inspires Innovation
  • Caring

Feature Ratings

Average 85

Transaction Request Performance

87

Error Reporting

87

Real User Monitoring

86

Application Discovery

86

Application Request Tracing

85

Code Performance Monitoring

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Steven B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best APM tools I have ever used.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is used to monitor our on-premises workloads as well as some of our cloud workloads. We can see which instances require scaling. We are saving time by not attempting to hack the cloud surveillance logs. Dynatrace is one of the best APM solutions for providing adequate monitoring for cloud-based or online applications, as well as live tracking and active alerts based on our needs. This tool also provides synthetic monitoring that displays current application availability data.

What is your favorite aspect of this product?

Dynatrace is at the cutting edge of technologies that support current software engineering approaches such as NoOps, GitOps, SRE, and so on. Dynatrace products help with continuous monitoring, root cause analysis, anomaly detection, and self-healing. The ability to have realtime alerts and synthetic monitoring of cloud-based or online apps with proper tracking and monitoring is what I enjoy best about the Dynatrace tool.

What do you dislike most about this product?

One thing I dislike about the Dynatrace tool is that, even with the set threshold for alert control, we occasionally received false notifications while the program was running. Because of Dynatrace range of features, it is an ocean that a novice/beginner would struggle to cross. The initial step requires an experienced user.

What recommendations would you give to someone considering this product?

You won't know a tool until you try it with a small workload and see how cost-effective it is. However, this is the best APM tool in my opinion for tracking and monitoring web or cloud-based applications with proper statistics and synthetic monitoring.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eric H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent monitoring tool with security services.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

We utilize Dynatrace mostly for service management and operations of critical systems and infrastructure. It has been a fantastic tool in this regard, assisting us in improving the entire client experience. In this regard, the investment provided us with significant commercial benefit. It suited the visualization and troubleshooting demands of our operations staff, resulting in enhanced compliance with our service level agreements with our customers. We employ the monitoring infrastructure, network components, virtual machines, applications and services, and many other components linked with the application.

What is your favorite aspect of this product?

Dynatrace is a good monitoring tool that is easy to use, feature rich, and has various plugins, can interface with any 3rd party component, and can develop your own plugin and deploy to Active gate. The end-to-end view throughout the full stack provided by Dynatrace monitoring allows for faster resolution and broader visibility. You also have excellent vision, which allows you to identify problem regions quickly and take preemptive action in places that are beginning to appear unhealthy.

What do you dislike most about this product?

Dynatrace provides all of the features of a conventional monitoring tool. Except for the fact that it consumes network bandwidth and is difficult to connect the custom plugin with the rest of the third-party tools, all of the features are excellent.

What recommendations would you give to someone considering this product?

To keep up with the speed of technology and fulfill consumer demand, all IT firms must have monitoring and security in place. The Dynatrace utility makes the developer's life simpler by giving information about the program that can be used to enhance it. Our recommendation is to simply try it out, possibly starting with one workload and then extending to more and more workloads.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Great product.

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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