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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Saves Time
  • Inspires Innovation
  • Caring

Feature Ratings

Average 85

Transaction Request Performance

87

Error Reporting

87

Real User Monitoring

86

Application Discovery

86

Application Request Tracing

85

Code Performance Monitoring

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Kathy B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Makes easier to analyze the performance of applica

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

This is the only platform that offers fully automated supervision with artificial intelligence, resulting in a more complete picture through reporting on each application, transaction, and user. Their AI features enabled us to make important decisions that are important for our business growth.

What is your favorite aspect of this product?

Its tools and features, such as automated problem identification, make work easier. The best feature is that it has increased uniformity in the tracking of various company operations. Dynatrace also includes tools and features that are simple to use and configured to get the best performance and query analytics or tracking from this platform.

What do you dislike most about this product?

One aspect of the Dynatrace tool that I dislike is that, despite using the specified threshold for alerts monitoring, we occasionally received false alarms even while the program was up and running and during the APJ period, Dynatrace assistance is unavailable.

What recommendations would you give to someone considering this product?

One of the most effective APM tools for tracking your website or application that allows you to monitor your application and block all kinds of threats in real-time. Dynatrace has assisted in the elimination and prevention of numerous outages. Many people are overjoyed with the variety of services available and the increased visibility they gain.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

David C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The most powerful application monitoring platform

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

I really enjoy how it computes everything in the background and provides information and accurate results on the screen. Only this tool is capable of pinpointing the precise source of system problems.

What is your favorite aspect of this product?

We used Dynatrace to monitor the entire company system, and the best aspect of this product in my perspective is tracking the apps in the cloud to monitor the entire system, as well as its performance. Artificial intelligence allows for faster results and greater visibility that help us to make important decisions that are mainly crucial for business growth.

What do you dislike most about this product?

The UI is the one that I dislike about this product. When I first started using this tool, I had to do a deep search, and only then was I able to find what I needed. The alarm setting method is a little complicated, and even though we have proactive alerts enabled, we occasionally have false alert triggers.

What recommendations would you give to someone considering this product?

Dynatrace is important when you are experiencing problems with a specific platform and need to identify them, as well as when you need to assess client complaints about your individual apps. It allows us to make changes to provide and ensure a better service and experience for our customers.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vikalap G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Awesome monitoring and analysis tool

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

breath of features and reliability of Dynatrace set it apart.

What is your favorite aspect of this product?

Dynatrace is one of the essential software for the production environments. Monitoring has a lot of great features, and auto alerts helps the team to take action quickly on potential problems. It also helps with issue analysis like using pure path. Dynatrace tool also useful to drill down on performance issues and figure out where most of the transaction time is being consumed by the application. Dashboard also gives a quick view of lot of information at once.

What do you dislike most about this product?

There is a learning curve to this software. Some level of trainings is required by users to effectively work on this. With so many features, things are overwhelming in the beginning and it takes time to figure out best way to find the problem areas in the application. Dashboard can also have improvements and make it more user friendly.

What recommendations would you give to someone considering this product?

Perfect tool for application monitoring, alerts, and analysis. This will help out and save cost in so many ways.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Saves Time

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