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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Saves Time
  • Inspires Innovation
  • Caring

Feature Ratings

Average 85

Transaction Request Performance

87

Error Reporting

87

Real User Monitoring

86

Application Discovery

86

Application Request Tracing

85

Code Performance Monitoring

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Soraya E.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A great technological tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

It is a focus on automation, AI support makes Dynatrace one of the most preferred RUM tools. It is the ultimate most powerful predictive analytics with real-time, proactive Codeless Automated Alerts that currently no one can beat in any market. Dynatrace helps us by providing full visibility into our infrastructure, applications and services in order to solve all the problems mentioned previously. We can adjust it to our specific requirements since its capability of monitoring cloud and on-prem environments.

What is your favorite aspect of this product?

My absolute front-runner has to be their application performance monitoring (APM) system We are also using this tool to deliver an enhanced CX due to a frictionless UX and better awareness within our internal team.

What do you dislike most about this product?

One downside is that it had caused some teams to stop relying on their own analysis, since if the API didn't work, our platform would stop working.

What recommendations would you give to someone considering this product?

If you are concentrating on complete performance insight, Dynatrace is definitely my top choice. Then there is a computerized way or if you want to do it in a more affordable manner, there are other setups for that as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Rakesh K.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerful suite of observability & monitoring tool

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Automatic Discovery and Dependency Mapping Automation Business Analytics Integration with Cloud Native Environments

What is your favorite aspect of this product?

Automation Business Analytics Integration with Cloud Native Environments

What do you dislike most about this product?

I personally dislike below things cost complexity

What recommendations would you give to someone considering this product?

Bets for Automation Business Analytics Integration with Cloud Native Environments

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Kunal M.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Best kept appmon secret.., much malleable than any

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

One software suits all needs under single pane is the main differentiator, product enhancements, bug fixes and new features are added periodically

What is your favorite aspect of this product?

OneAgent deployment and ease of managing the monitoring infrastructure

What do you dislike most about this product?

Invest in UI/UX to bring in more value add

What recommendations would you give to someone considering this product?

Dynatrace is great app monitoring software for all infrastructure related needs and is now a great part of all project deployments as a niche security monitoring need. Easy to tweak and drploy based on triggers for critical versus non-critical systems. Notification system is designed to detect red flags versus false alarms

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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