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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Saves Time
  • Inspires Innovation
  • Caring

Feature Ratings

Average 85

Transaction Request Performance

87

Error Reporting

87

Real User Monitoring

86

Application Discovery

86

Application Request Tracing

85

Code Performance Monitoring

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Damon B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Revolutionize Your Monitoring with Dynatrace's

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Dynatrace has been a great tool for us in managing the service and operations of our critical systems and infrastructure, and it has helped us improve our customer experiences overall. Better adherence to our service level commitments with consumers is the outcome of our administrative staff being able to view and resolve requests. We use Dynatrace to keep tabs on our workloads, both locally and in the cloud, to see which instances require scaling and when.

What is your favorite aspect of this product?

I much like the ability to receive alerts in real-time and to accurately track and monitor applications on the web or in the cloud. I appreciate how the included virtual assistant is both highly clever and useful in determining the origins of disruptions. The fact that it comes with easy-to-configure features and tools that maximize the technology's utility and analysis of queries or follow-ups is something I really appreciate. My favorite part about developing tables is how they can be customized to meet the needs of app owners regarding the kinds of alerts they want to see in order to prevent potential dangers.

What do you dislike most about this product?

Not quite long enough to for personalization and integration with other people's tools. Changes are made to facilitate delivery while also guaranteeing a research that has the desired data and a more suitable inquiry. The gadget wastes a lot of basic time—a few minutes—to display the motions. I have some issues with the Dynatrace tool's alert system for application operability verification. We have received several false positives when testing the program's capacity, which is a characteristic I do not like.

What recommendations would you give to someone considering this product?

The UI of Dynatrace is fantastic, and it's also quite simple to install and start using. Dashboards are incredibly simple to create, modify, and distribute. Great forum, and the product has all the features people asked for. I can confidently say that the aforementioned monitoring tool is among the finest I have ever used.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Chris Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

Ease of use

What is your favorite aspect of this product?

Monitoring capabilities

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a quick PoC

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Commodity Features

Eric M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Monitoring application performance with Dynatrace

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

One advantage Dynatrace has over its competitors is the ability to observe the environment of business-critical applications from start to finish. You can track the performance and lifespan of your company's applications, from development to deployment, and even the end-user digital experience with the help of synthetic and transactional monitoring, all thanks to the platform and technology support.

What is your favorite aspect of this product?

I like the ability to learn how to crawl and discover distributed applications. As soon as the monitored programs start working, you will be able to identify exactly what is causing the problem. Great templates can trigger automatic warnings and preventive actions.

What do you dislike most about this product?

We use agents for all of our monitoring, not just a few. Dynatrace is expensive, especially for small and medium-sized businesses that don't have a lot of money to spend on tracking. Active Directory monitoring is not easy to set up.

What recommendations would you give to someone considering this product?

Dynatrace's capabilities are amazing. Although it is difficult to know everything due to their extensive capabilities, support staff are not always helpful or knowledgeable enough to perform even the most fundamental functions.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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