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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Saves Time
  • Inspires Innovation
  • Caring

Feature Ratings

Average 85

Transaction Request Performance

87

Error Reporting

87

Real User Monitoring

86

Application Discovery

86

Application Request Tracing

85

Code Performance Monitoring

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Makes it easy to monitor and analyze performance.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Charles M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Excellent for performance monitoring and analysis.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

We can simply measure and profile the use of each of our programs, services, and bots since the software provides comprehensive context throughout our whole system and processes. If a problem emerges, Dynatrace performs the appropriate cognitive activity to resolve it. It connects nicely with third-party services, particularly Slack, allowing us to get notifications in real time. Dynatrace is a tool that allows us to see the real-time performance of each of our apps. Its reports are quite detailed, and we can thoroughly evaluate them.

What is your favorite aspect of this product?

Dynatrace can instantly discover any persistent system problems or errors, and it can send messages to Slack for immediate alerting. Automation assists me in making sense of unpredictability in cloud-native environments, allowing me to create unique ways to risk mitigation and continual application excellence. Dynatrace is a comprehensive monitoring tool for both on-premises and cloud systems; it works nicely with Slack, allowing us to get detailed warnings and updates on the state of our systems. Dynatrace delivers extensive and user reports and analytics for each application, as well as real-time server capacity and responsiveness.

What do you dislike most about this product?

It's a fantastic monitoring tool; it just takes a little getting used to, especially for thorough monitoring of your application. That is why I can honestly state that I do not dislike anything at the moment; it is extremely beneficial in many aspects, such as maintaining maintenance, actual user monitoring to monitor, and everyone will automatically detect once an agent is installed.

What recommendations would you give to someone considering this product?

It has been extremely beneficial in system and performance monitoring, enabling comprehensive analysis and root cause of server issues in real time; the advantage is that it has enabled risk mitigation, resulting in peak application performance. Applications. The majority of AI technologies and cloud platforms are included, including monitoring, problem alerts, dashboard creation, root cause analysis, application integration, and much more.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Daniel A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Dynatrace is a very powerful monitoring tool.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

We utilized Dynatrace for Real User Monitoring (RUM), which provided us with insight into our application's performance from the perspective of real users, allowing us to spot issues. The program assists in log sectioning; the way Dynatrace striped logs allows it to find and detect any odd activity behind excessive CPU and memory utilization, as well as database performance and, in particular, delayed RDS queries. Dynatrace makes it simple to monitor cloud-hosted servers, and the query log information capability comes in handy for making graphs.

What is your favorite aspect of this product?

I particularly enjoy Dynatrace Real User Monitoring (RUM), since it offers us a view of our frontend application from the perspective of our real users, which helps us understand it a lot. We can notice practically all issues at the client end much sooner now that we are utilizing Dynatrace. Dynatrace also serves as a terrific central resource for managing and monitoring all of our apps and infrastructure. The nicest thing about Dynatrace is that it is incredibly user friendly and simple to use, and it includes excellent support and learning materials that anybody can utilize.

What do you dislike most about this product?

It might be difficult to comprehend the notion of Dynatrace and how it works at first, and it can be tough to discover the data because there is so much data being collected. It normally takes some time to completely learn how the features function, but this isn't a major concern today that there are so many academic courses available. Some of the integration and connection setup documentation is out of current and difficult to grasp for new users. You will need to call support several times during the setting procedure.

What recommendations would you give to someone considering this product?

Dynatrace is one of the most complex tools for monitoring your cloud services, providing you with a concise overview of your architecture and easing your troubleshooting process with a plethora of capabilities. The main advantage we have is the real-time alert on any type of issue, which helps us control downtime and mistakes. You have total insight into your apps and amazing visuals to utilize within the platform to ensure everything functions as it should.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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