
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Real User Monitoring
Application Request Tracing
Synthetic Monitoring (RUM)
Dependency Tracking
Application Discovery
Enterprise Cloud Platform Support
Application Metric Reporting
Code Performance Monitoring
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews

Sumit D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
Dynatrace - The Amazing Monitoring Program!
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Its amazing tools which are way better and faster than any other tools out there.
What is your favorite aspect of this product?
I like its easy to work dashboards and its amazing tools which are really useful for me to make my work faster and better.
What do you dislike most about this product?
I don’t like its ugly UI which is quite boring it must be updated.
What recommendations would you give to someone considering this product?
Its faster and better tools are amazing in this product.
Pros
- Caring
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Kathy B.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2022
Makes easier to analyze the performance of applica
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
This is the only platform that offers fully automated supervision with artificial intelligence, resulting in a more complete picture through reporting on each application, transaction, and user. Their AI features enabled us to make important decisions that are important for our business growth.
What is your favorite aspect of this product?
Its tools and features, such as automated problem identification, make work easier. The best feature is that it has increased uniformity in the tracking of various company operations. Dynatrace also includes tools and features that are simple to use and configured to get the best performance and query analytics or tracking from this platform.
What do you dislike most about this product?
One aspect of the Dynatrace tool that I dislike is that, despite using the specified threshold for alerts monitoring, we occasionally received false alarms even while the program was up and running and during the APJ period, Dynatrace assistance is unavailable.
What recommendations would you give to someone considering this product?
One of the most effective APM tools for tracking your website or application that allows you to monitor your application and block all kinds of threats in real-time. Dynatrace has assisted in the elimination and prevention of numerous outages. Many people are overjoyed with the variety of services available and the increased visibility they gain.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

David C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
The most powerful application monitoring platform
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
I really enjoy how it computes everything in the background and provides information and accurate results on the screen. Only this tool is capable of pinpointing the precise source of system problems.
What is your favorite aspect of this product?
We used Dynatrace to monitor the entire company system, and the best aspect of this product in my perspective is tracking the apps in the cloud to monitor the entire system, as well as its performance. Artificial intelligence allows for faster results and greater visibility that help us to make important decisions that are mainly crucial for business growth.
What do you dislike most about this product?
The UI is the one that I dislike about this product. When I first started using this tool, I had to do a deep search, and only then was I able to find what I needed. The alarm setting method is a little complicated, and even though we have proactive alerts enabled, we occasionally have false alert triggers.
What recommendations would you give to someone considering this product?
Dynatrace is important when you are experiencing problems with a specific platform and need to identify them, as well as when you need to assess client complaints about your individual apps. It allows us to make changes to provide and ensure a better service and experience for our customers.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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