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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dynatrace
9.0 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

2% Negative
1% Neutral
97% Positive

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 86

Error Reporting

87

Transaction Request Performance

87

Real User Monitoring

86

Application Request Tracing

86

Synthetic Monitoring (RUM)

86

Dependency Tracking

86

Application Discovery

86

Enterprise Cloud Platform Support

85

Application Metric Reporting

85

Code Performance Monitoring

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Business Value Created

85

Availability and Quality of Training

83

Vendor Support

83

Ease of Implementation

83

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

82

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Vikalap G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Awesome monitoring and analysis tool

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

breath of features and reliability of Dynatrace set it apart.

What is your favorite aspect of this product?

Dynatrace is one of the essential software for the production environments. Monitoring has a lot of great features, and auto alerts helps the team to take action quickly on potential problems. It also helps with issue analysis like using pure path. Dynatrace tool also useful to drill down on performance issues and figure out where most of the transaction time is being consumed by the application. Dashboard also gives a quick view of lot of information at once.

What do you dislike most about this product?

There is a learning curve to this software. Some level of trainings is required by users to effectively work on this. With so many features, things are overwhelming in the beginning and it takes time to figure out best way to find the problem areas in the application. Dashboard can also have improvements and make it more user friendly.

What recommendations would you give to someone considering this product?

Perfect tool for application monitoring, alerts, and analysis. This will help out and save cost in so many ways.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Saves Time

Raphael G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Delivers! , good product

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

I like the fact that the company is just focused on this and as such maximum effort is on customer implementation use case and how they can improve your experience. So that alone stand them out

What is your favorite aspect of this product?

Its all in one. Everything is done with the use of Machine learning and Artificial intelligence. We operate a multi cloud environment and we use same Dynatrace solution for without having any issues at all

What do you dislike most about this product?

Honestly people might have, but after using this product for close to 10 months now. I will say it has only made my life easier and I do not have any single dislike for it

What recommendations would you give to someone considering this product?

You might get scared about the learning curve, don't be scared support is there. Just go head and you will write something like this about it soon.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

The best diagnostic tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

A monitoring and service diagnostic tool Dynatrace helped us a great deal to be proactive in monitoring and solving the issues. In the current state of affairs, Dynatrace is the primary driver of problem solving in the organization. A diagnostic tool and a number of useful features are discovered by using Dynatrace.

What is your favorite aspect of this product?

Dynatrace makes it simple to keep an eye on the company's network infrastructure. As soon as there is a problem with the infrastructure, you can put up an alert. End-to-end application services, logs, and Http errors can all be analyzed with this tool. It is easy to set up custom alerts. Graphs provide a visual representation of the current state of the hardware. Comparatively speaking, the Dashboards are the most popular feature of similar tools. They're quite versatile and easy to utilize. Also, the system integration mappings and the pure path view are amazing.

What do you dislike most about this product?

Nothing worth mention , it's a fantastic and groundbreaking product for any organization.

What recommendations would you give to someone considering this product?

I recommend it for its multiple benefits, as Dynatrace identifies and solves performance issues from the end user's perspective, thus allowing the organization to step in before things get out of hand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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