
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Saves Time
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Application Discovery
Application Request Tracing
Code Performance Monitoring
Application Metric Reporting
Synthetic Monitoring (RUM)
Dependency Tracking
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
Samuel Z.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
One of the most robust APM solutions on the market
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has been an amazing experience! Just jump. There is no need to think about it. They stand behind their product to ensure that you get the most out of it and that the tool delivers exactly what they say.
What is your favorite aspect of this product?
I love it, the ability to build automation into the system, the dedicated support staff, and the expertise that comes close to the sales pitch are the three things I value most.
What do you dislike most about this product?
Limited platform-based engagement tracking outside of D1P, lack of ownership of university space for enablement, and some confusing features are issues with extensions.
What recommendations would you give to someone considering this product?
I am very impressed by the technical help and chat. Turning an argument into a fully supported case is where things get complicated. It could still use some improvement in this area. I was hoping this would be a lot easier.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Transparent
Please tell us why you think this review should be flagged.

Andrew F.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Solves performance problems in any environment.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.
What is your favorite aspect of this product?
I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.
What do you dislike most about this product?
I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.
What recommendations would you give to someone considering this product?
I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Caled Daniel P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Observability and Security in the Cloud.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
One thing it excels at is its ability to provide a complete view of infrastructure, applications, and user experience in one place.
What is your favorite aspect of this product?
It offers a complete view of the infrastructure, applications and user experience. Thanks to this, it is easier to identify problems and make informed decisions.
What do you dislike most about this product?
What I don't like is the alert management, it doesn't allow you to customize notifications and alert conditions.
What recommendations would you give to someone considering this product?
I highly recommend it as it combines observability and security in a single platform and detects threats and vulnerabilities in real time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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