What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Inspires Innovation
- Saves Time
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Error Reporting
Transaction Request Performance
Real User Monitoring
Application Request Tracing
Synthetic Monitoring (RUM)
Dependency Tracking
Application Discovery
Enterprise Cloud Platform Support
Application Metric Reporting
Code Performance Monitoring
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
Dynatrace Reviews
Daniel A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2023
Dynatrace is a very powerful monitoring tool.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
We utilized Dynatrace for Real User Monitoring (RUM), which provided us with insight into our application's performance from the perspective of real users, allowing us to spot issues. The program assists in log sectioning; the way Dynatrace striped logs allows it to find and detect any odd activity behind excessive CPU and memory utilization, as well as database performance and, in particular, delayed RDS queries. Dynatrace makes it simple to monitor cloud-hosted servers, and the query log information capability comes in handy for making graphs.
What is your favorite aspect of this product?
I particularly enjoy Dynatrace Real User Monitoring (RUM), since it offers us a view of our frontend application from the perspective of our real users, which helps us understand it a lot. We can notice practically all issues at the client end much sooner now that we are utilizing Dynatrace. Dynatrace also serves as a terrific central resource for managing and monitoring all of our apps and infrastructure. The nicest thing about Dynatrace is that it is incredibly user friendly and simple to use, and it includes excellent support and learning materials that anybody can utilize.
What do you dislike most about this product?
It might be difficult to comprehend the notion of Dynatrace and how it works at first, and it can be tough to discover the data because there is so much data being collected. It normally takes some time to completely learn how the features function, but this isn't a major concern today that there are so many academic courses available. Some of the integration and connection setup documentation is out of current and difficult to grasp for new users. You will need to call support several times during the setting procedure.
What recommendations would you give to someone considering this product?
Dynatrace is one of the most complex tools for monitoring your cloud services, providing you with a concise overview of your architecture and easing your troubleshooting process with a plethora of capabilities. The main advantage we have is the real-time alert on any type of issue, which helps us control downtime and mistakes. You have total insight into your apps and amazing visuals to utilize within the platform to ensure everything functions as it should.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Masoud T.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2023
Software monitoring platform, different approach!
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Cloud-native, AI-assisted and full stack monitoring which includes application, infrastructure and UX.
What is your favorite aspect of this product?
Historically collected data for pre-set durations and custom durations to instantly compare performance graphs.
What do you dislike most about this product?
Cost of its licensing is high. Navigation to a certain graph could be tricky and time consuming.
What recommendations would you give to someone considering this product?
Design a dashboard, each section to include critical graphs Create a set of shortcuts to different measurements and share with your team to save time
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Olufemi O.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
The best APM I've ever used
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Davis AI - diagnostic tool to troubleshoot and narrow down failure points quickly`1
What is your favorite aspect of this product?
The ease of implementation, and its application discovery
What do you dislike most about this product?
Limited Ability to properly manage Worker Services on Windows servers. Especially when they run into exceptions and crash
What recommendations would you give to someone considering this product?
If you can afford it, absolutely go for it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
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