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Ecwid

Composite Score
7.7 /10
CX Score
7.9 /10
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Category
Ecwid
7.7 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details

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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

79

Microsite Management

77

Content Management

77

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Data Integration

80

Ease of IT Administration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

  • Role: Public Sector
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Great Product!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Steffi S.

  • Role: Public Sector
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2021

Well integrated into social media

Likeliness to Recommend

8 /10

What differentiates Ecwid from other similar products?

Ecwid gives me a good social media integration with Facebook and Instagram.

What is your favorite aspect of this product?

The set up and easy to use interface

What do you dislike most about this product?

Nothing at this moment.

What recommendations would you give to someone considering this product?

Offer more range of products

Pros

  • Efficient Service
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Hira F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Amazing features

Likeliness to Recommend

7 /10

What differentiates Ecwid from other similar products?

User friendly, good customer service

What is your favorite aspect of this product?

Integration with existing site

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Hassel free integration

Pros

  • Client Friendly Policies
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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