Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Elastic

Elastic Observability

Composite Score

7.7 /10

CX Score

7.8 /10

29 Reviews Write a Review

Claim Software

What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Elastic Observability won the following awards in the Enterprise Search category

Filter By

2 Top Rated Capabilities

0 Top Rated Features

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

2 Top Rated Capabilities

3 Top Rated Features

2022

Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

0% Negative

16% Neutral

84% Positive

Pros

Effective Service
Respectful
Helps Innovate
Continually Improving Product

Feature Ratings

Average 82

Content Analytics

Processing and Indexing

Content Aggregation

Advanced/Faceted search

Results Sorting

Search Query Parsers

User interface for search/retrieval

AI/Machine Learning

Synonyms and Stemming

Multi Format Support

Optical Character Recognition

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Also Featured in...

AIOps

Score 7.8

View Elastic Observability in this category (opens in a new tab)

Website Analytics

Score 7.4

View Elastic Observability in this category (opens in a new tab)

Elastic Observability Reviews

Saurabh S.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic Product, but a bit tricky to setup!!

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

Cost effectiveness, speed, plenty of features

What is your favorite aspect of this product?

Indexing time Search Query parsing features Nested Query support Index joining

What do you dislike most about this product?

No issues so far,

What recommendations would you give to someone considering this product?

Integrate as it is affordable and comes with plenty of features

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Respectful

Avijeet S.

Role: Information Technology
Industry: Agriculture
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic roadmap, ease of integration.

Likeliness to Recommend

8 /10

What differentiates Elastic Observability from other similar products?

Pace of robust integration.

What is your favorite aspect of this product?

Searching is like gliding.

What do you dislike most about this product?

Scale cost can be better

What recommendations would you give to someone considering this product?

Integrate fast, scale slow.

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Bikash s.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Powerful Search & Observability tool

Likeliness to Recommend

9 /10

What differentiates Elastic Observability from other similar products?

Elastic Observability is awesome because it’s an all-in-one tool for keeping an eye on your system—logs, metrics, and app performance in one spot. It uses Elasticsearch to crunch tons of data fast, so you get real-time updates. It’s really flexible, with lots of integrations for stuff like Kubernetes, AWS, or even your own apps, letting you customize it your way. Plus, it’s got plenty of tailored features to make monitoring easier.

What is your favorite aspect of this product?

My favorite thing about Elastic Observability is how it brings everything together in one place—logs, metrics, and app performance. It’s like having a single dashboard that gives you a clear, real-time view of your entire system, which makes spotting and fixing issues so much easier.

What do you dislike most about this product?

Elasticsearch can be tough to manage because it’s so complex. Setting up shards, replicas, and JVM settings is very complex, especially with big data. There aren’t enough clear guides, so you end up figuring it out through trial and error. Plus, it eats up CPU and memory, which can get expensive fast if you’re not careful.

What recommendations would you give to someone considering this product?

1. Monitor Resource Usage: Elasticsearch can be a resource hog, spiking CPU and memory. Set up monitoring early and optimize your cluster to keep costs in check, especially if you’re self-hosting. 2. Invest in Training: Get your team trained on Elasticsearch basics and performance tuning. It’ll save you headaches when scaling or troubleshooting.

Pros

Trustworthy
Effective Service
Saves Time
Fair

Elastic Observability

What is Elastic Observability?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Elastic Observability Ratings

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Elastic Observability?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Processing and Indexing Processing of files found in the discovery process and indexing of filenames and contents.

Content Aggregation The ability to aggregate content from multiple sources into one searchable index.

Advanced/Faceted search Provides user with filters and facets to refine search results. Search engine should provide relevant results without overly complex filters.

Results Sorting The sorting of results based on user-defined criteria, such as alphabetical, chronological, number of instances, etc.

Search Query Parsers The ability to use parsing notation such as “and”, “or”, and “not” to refine search results.

User interface for search/retrieval Adaptable, personalized interface that is easy to use and minimizes disruption to user's way of working.

AI/Machine Learning The solution employs artificial intelligence or machine learning to identify high-risk individuals and resolve false positives.

Synonyms and Stemming Indexing of similar words or variations of words and phrases.

Multi Format Support Support of multiple common document formats for indexing and searchability on both filenames and contents.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

AIOps

Website Analytics

Elastic Observability Reviews

Saurabh S.

Fantastic Product, but a bit tricky to setup!!

Likeliness to Recommend

Pros

Avijeet S.

Fantastic roadmap, ease of integration.

Likeliness to Recommend

Pros

Bikash s.

Powerful Search & Observability tool

Likeliness to Recommend

Pros

Most Popular Elastic Observability Comparisons

SearchUnify Cognitive Search

Algolia

Coveo Relevance Cloud

Yext

BA Insight

Sinequa

Feature Ratings

Content Analytics

Processing and Indexing

Content Aggregation

Advanced/Faceted search

Results Sorting

Search Query Parsers

User interface for search/retrieval

AI/Machine Learning

Synonyms and Stemming

Multi Format Support

Optical Character Recognition

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation