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Elastic Observability Logo
Elastic

Elastic Observability

Composite Score
7.4 /10
CX Score
7.6 /10
Elastic Observability
7.4 /10

What is Elastic Observability?

Elastic Cloud is the best way to consume all of Elastic's products across any cloud. Easily deploy in your favorite public cloud, or in multiple clouds, and extend the value of Elastic with cloud-native features. Accelerate results that matter, securely and at scale.

Company Details


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Awards & Recognition

Elastic Observability won the following awards in the Website Analytics category

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Elastic Observability Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Elastic Observability.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Elastic Observability?

2% Negative
12% Neutral
86% Positive

Pros

  • Fair
  • Effective Service
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 76

API Framework

86

Paid Search Integration

80

Audience Segmentation

79

Conversion Analysis

78

Device and Browser Analytics

78

Social Media Analytics

78

Customer Value Analysis

77

Data Visualization

75

Customer Journey Modelling

74

Audience Demographics

74

Search Engine Optimization

73

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Ease of IT Administration

82

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of Customization

81

Quality of Features

79

Breadth of Features

79

Business Value Created

78

Vendor Support

76

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Elastic Observability Reviews

Venkatgiri S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use and cost effective

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

We can resize the instance depending upon our requirement

What is your favorite aspect of this product?

Scalability and Security that helps me run my business

What do you dislike most about this product?

Competitors offering better price

What recommendations would you give to someone considering this product?

Compare and use the service

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Dennis W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A Great Web Analytics Software

Likeliness to Recommend

10 /10

What differentiates Elastic Observability from other similar products?

What I find unique about Elastic Stack is that it can take data from any source and analyze it to give business better and actionable insights.

What is your favorite aspect of this product?

Elastic Stack is the best in many ways. First, it makes data useful by providing insights that are actionable Secondly, the software is affordable and using it is easy as well. It is the best website analytics software I have used.

What do you dislike most about this product?

No issues so far because Elastic Stack has been working as expected.

What recommendations would you give to someone considering this product?

I recommend businesses to try Elastic Stack because it is not only resourceful but also affordable.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Elizabeth W.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

My Experience With Elastic Stack

Likeliness to Recommend

9 /10

What differentiates Elastic Observability from other similar products?

What makes Elastic Stack unique is that it is very fast and accurate when it comes to analyzing and visualizing data. It is very helpful for business.

What is your favorite aspect of this product?

While it is very resourceful, Elastic Stack offers one of the best User Interface and using it is easy I like that it is very fast when it comes to running analytics from any data source and visualization makes it easy to understand insights.

What do you dislike most about this product?

Well, Elastic Stack has been working wonders and I cannot think of any downfalls.

What recommendations would you give to someone considering this product?

I would gladly recommend Elastic Stack anytime not because it is affordable but because it offers plenty of features and has been working well for our business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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