Emburse

Emburse Professional

Composite Score

7.7 /10

CX Score

7.8 /10

34 Reviews Write a Review

Claim Software

What is Emburse Professional?

Certify is now Emburse Professional. Highly configurable travel, invoice, and expense management software for mid-size organizations Get up and running quickly on invoice, travel and expense management software with the ease of use employees love and the configurable spend controls and actionable data insights that your finance teams need.

Company Details

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Awards & Recognition

Emburse Professional won the following awards in the Expense Management category

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3 Top Rated Capabilities

1 Top Rated Features

2022

5 Top Rated Capabilities

6 Top Rated Features

2021

Emburse Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emburse Professional.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse Professional?

4% Negative

5% Neutral

91% Positive

Pros

Respectful
Reliable
Trustworthy
Fair

Feature Ratings

Average 82

Expense Detail Tracking

Mobile App or Mobile Browser Support

Desktop Browser Support

Single Sign-On (SSO)

Approval Workflow

Multi Currency

Receipt Image Submission

Expense Policy Aware

Expense Itemization

Travel Profile

Travel and Accommodation Booking

Vendor Capability Ratings

Average 79

Ease of Implementation

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Emburse Professional Reviews

Hiba E.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Great Product, recommended

Likeliness to Recommend

10 /10

What differentiates Emburse Professional from other similar products?

Integrates multiple credit cards, multiple features, always having upgrades

What is your favorite aspect of this product?

Expenses can be sent back for edits, approval process

What do you dislike most about this product?

Easy to use with minimal training

What recommendations would you give to someone considering this product?

Lay out your process then replicate it with ease and things will flow properly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kranti P.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Good for travel and expense management

Likeliness to Recommend

9 /10

What differentiates Emburse Professional from other similar products?

Not used any product in - office before. Have been a consistent user of splitwise. So for office use, certify is good as it inclused all basic features required.

What is your favorite aspect of this product?

Ofcourse the reporting part is best. You can analyze expense report information in many ways. Also you can upload the receipt photo and you don't need to add bills manually. That sounds cool.

What do you dislike most about this product?

UI is pretty basic. Does not include graphics. No user level customization available. No training video on how to use the application. User has to do trial and error.

What recommendations would you give to someone considering this product?

Good for office related expense tracking. For daily use, we have better apps available like splitwise.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Kristin S.

Role: Industry Specific Role
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Works for some functions but difficult to edit

Likeliness to Recommend

7 /10

What differentiates Emburse Professional from other similar products?

Not sure as I've mainly used Certify for expense reporting

What is your favorite aspect of this product?

Storing receipts, archiving expense reports

What do you dislike most about this product?

It's difficult to edit existing expense reports or update partial reports, and is not intuitive about max amounts allowed or rejection reasons. Also it does not archive those I have approved or denied within my team (this may be a permissions limitation)

What recommendations would you give to someone considering this product?

Great for basic needs of expense reports/approvals but if you're using on a regular basis it could be improved per the above reasons

Pros

Client Friendly Policies
Fair
Acts with Integrity
Efficient Service

Emburse Professional

What is Emburse Professional?

Company Details

Need Assistance?

Awards & Recognition

Emburse Professional Ratings

84 Likeliness to Recommend

1 Since last award

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Emburse Professional?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Multi Currency The ability to record expenses in multiple currencies in a single report.

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Emburse Professional Reviews

Hiba E.

Great Product, recommended

Likeliness to Recommend

Pros

Kranti P.

Good for travel and expense management

Likeliness to Recommend

Pros

Kristin S.

Works for some functions but difficult to edit

Likeliness to Recommend

Pros

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Feature Ratings

Expense Detail Tracking

Mobile App or Mobile Browser Support

Desktop Browser Support

Single Sign-On (SSO)

Approval Workflow

Multi Currency

Receipt Image Submission

Expense Policy Aware

Expense Itemization

Travel Profile

Travel and Accommodation Booking

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

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