Eptura

Eptura Workplace

Composite Score

7.6 /10

CX Score

8.1 /10

23 Reviews Write a Review

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What is Eptura Workplace?

iOffice is now Eptura Workplace. In 2023, iOffice became Eptura Workplace. Now you can browse Eptura for resources from space planning and workplace experience software to customer support.

Company Details

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Awards & Recognition

Eptura Workplace won the following awards in the Space Management category

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2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation

2022

4 Top Rated Capabilities

3 Top Rated Features

2022

Eptura Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eptura Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

5
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

11
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eptura Workplace?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Caring

Feature Ratings

Average 78

Phone Integration

Workspace Maps/Floorplans

Reservation System

Space Descriptions

Administrator Controls

Badging and Sensor Integration

Custom Search

API Integration

Dashboards and Reporting

Contact Tracing

Workflows and Notifications

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Eptura Workplace Reviews

Masiyiwa R.

Role: Information Technology
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

it's a fantastic product and very is to use

Likeliness to Recommend

10 /10

What differentiates Eptura Workplace from other similar products?

it is easy to use and train others to use the software and also has clean interface.

What is your favorite aspect of this product?

its friendly user interface and overall pricing

What do you dislike most about this product?

Some kinks still in the visitor application, some of the areas are not as user friendly as others

What recommendations would you give to someone considering this product?

it is modern and intuitive, and you don't have to be very technical to use it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Chemicals
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted May 2021

Great product!

Likeliness to Recommend

8 /10

Pros

Reliable
Continually Improving Product
Caring
Saves Time

Eptura Workplace

What is Eptura Workplace?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Eptura Workplace Ratings

86 Likeliness to Recommend

5 Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

11 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Eptura Workplace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Eptura Workplace Reviews

Masiyiwa R.

it's a fantastic product and very is to use

Likeliness to Recommend

Pros

Great product!

Likeliness to Recommend

Pros

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Feature Ratings

Phone Integration

Workspace Maps/Floorplans

Reservation System

Space Descriptions

Administrator Controls

Badging and Sensor Integration

Custom Search

API Integration

Dashboards and Reporting

Contact Tracing

Workflows and Notifications

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support