eSentire Logo
eSentire Logo
eSentire

eSentire

Composite Score
7.9 /10
CX Score
8.3 /10
Category
eSentire
7.9 /10

What is eSentire?

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Company Details


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Awards & Recognition

eSentire won the following awards in the Managed Detection & Response category

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eSentire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eSentire.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

6
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eSentire?

7% Negative
0% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

24/7/365 Security Monitoring

95

Compliance Reporting and Archival Mechanisms

90

Proactive Threat Hunting

89

Threat Intelligence

87

IOC Focus and Management

87

Real-Time Threat and Anomaly Detection

87

Incident Management

86

Automated Threat Hunting

85

Technology Management

85

Use of the MITRE ATT&CK Framework

84

Standardized Playbooks

83

Vendor Capability Ratings

Average 82

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Vendor Support

86

Ease of Implementation

84

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Data Integration

82

Quality of Features

80

Usability and Intuitiveness

76

Ease of Customization

76

eSentire Reviews

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Fantastic service and product

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Client's Interest First
  • Includes Product Enhancements

Simon S.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great fit for most companies

Likeliness to Recommend

9 /10

What differentiates eSentire from other similar products?

Technology and adaptability

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Ensure it aligns with your companies technology stack

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul L.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great partner dedicated to securing my company.

Likeliness to Recommend

10 /10

What differentiates eSentire from other similar products?

I carefully evaluate vendors for their vision and ability to execute. I consider eSentire to be an extension of my team and they are dedicated to both innovation and more importantly ensuring the security of my environment. While not inexpensive, I also find them to be exceptionally competitive in their pricing and far more cost-effective than if I had to implement something similar myself.

What is your favorite aspect of this product?

The dedication of the eSentire team to ensure my environment is secure and easy to use.

What do you dislike most about this product?

I do think some of the customer executive-level reporting could be improved.

What recommendations would you give to someone considering this product?

Understand and be clear about what your business use cases are.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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