eSentire Logo
eSentire Logo
eSentire

eSentire

Composite Score
7.9 /10
CX Score
8.3 /10
Category
eSentire
7.9 /10

What is eSentire?

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Company Details


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Awards & Recognition

eSentire won the following awards in the Managed Detection & Response category

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eSentire Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eSentire.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

6
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
98%
Conflict Resolution:
96%
Strategy & Innovation:
99%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eSentire?

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7% Negative
0% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

24/7/365 Security Monitoring

95

Compliance Reporting and Archival Mechanisms

90

Proactive Threat Hunting

89

Threat Intelligence

87

IOC Focus and Management

87

Real-Time Threat and Anomaly Detection

87

Incident Management

86

Automated Threat Hunting

85

Technology Management

85

Use of the MITRE ATT&CK Framework

84

Standardized Playbooks

83

Vendor Capability Ratings

Average 82

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Vendor Support

86

Ease of Implementation

84

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Data Integration

82

Quality of Features

80

Usability and Intuitiveness

76

Ease of Customization

76

eSentire Reviews

Christopher M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best customer service and breadth of services

Likeliness to Recommend

10 /10

What differentiates eSentire from other similar products?

eSentire's services and products beat out the competition with their breadth of service options and controls specific to an organization's needs. Coupled with top notch customer service, and you can rest easy knowing eSentire has you covered.

What is your favorite aspect of this product?

The team of individuals behind it.

What do you dislike most about this product?

No dislikes come to mind.

What recommendations would you give to someone considering this product?

Consider customer service and satisfaction. eSentire will not disappoint.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: C-Level
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Protection across our assets

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Best in show.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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