Eventbrite Customer Reviews 2025 | SoftwareReviews

Eventbrite

Composite Score

7.9 /10

CX Score

8.0 /10

23 Reviews Write a Review

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What is Eventbrite?

Eventbrite is an all-in-one solution to create, manage, and promote your virtual event experiences. Eventbrite is the leading events management and growth platform helping creators and entrepreneurs thrive.

Company Details

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Eventbrite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eventbrite?

0% Negative

9% Neutral

91% Positive

Pros

Performance Enhancing
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 76

Registration Process/Integration

Social Media Channel Integration Outbound

Customer Support

Branding and Visual Customization

Attendee Engagement

Metric and Reporting

Exhibitor or Vendor Environment

Networking Facilitation

Presentation/ Webinar Capabilities

Vendor e-Commerce

Gamification

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Eventbrite Reviews

Khizar A.

Role: Student Academic
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Best Event Organizing Platform

Likeliness to Recommend

8 /10

What differentiates Eventbrite from other similar products?

Event promotion tools are quite handy, also there is no upfront fee for small events which really sets it apart in termsof its competition

What is your favorite aspect of this product?

The ease to schedule an event, manage it, see the attendees, and contact them.

What do you dislike most about this product?

Payment and finances is a bit tedious process.

What recommendations would you give to someone considering this product?

Eventbrite stands out for its simplicity and robust features. It's incredibly easy to navigate and customize, making event planning an easy task

Pros

Continually Improving Product
Trustworthy
Unique Features
Efficient Service

Rene R.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Easy to use and reliable

Likeliness to Recommend

10 /10

What differentiates Eventbrite from other similar products?

it is user friendly and it integrates easily with marketing tools

What is your favorite aspect of this product?

the interface makes it easy to set up your events

What do you dislike most about this product?

the fees for paid events are a bit high

What recommendations would you give to someone considering this product?

it's good for small events but it can get pricey with paid events

Pros

Trustworthy
Saves Time
Helps Innovate
Continually Improving Product

Kyle T.

Role: Sales Marketing
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Eventbrite is easy to understand and implement

Likeliness to Recommend

8 /10

What differentiates Eventbrite from other similar products?

Customization is easy to understand and you can craft the event to look and 'feel' exactly how you want, to match your company's 'theme' or motif.

What is your favorite aspect of this product?

I love Eventbrites ability to promote an event, how to share that event with consitutents, how to publish the event anywhere/everywhere makes it very easy and reliable to use.

What do you dislike most about this product?

Nothing major...Eventbrite helps with the job tasks I need it for, but feel like its basic functions are very similar to other products or competitors.

What recommendations would you give to someone considering this product?

Based on the level of complexity for your event, Eventbrite can handle it all...I would encourage someone with an 'average' to slightly above average event complexity to use Eventbrite...anything more in-depth or needs more hands-on or customization could consider alternatives, but ultimately, Eventbrite can get it done.

Pros

Transparent
Reliable
Performance Enhancing
Enables Productivity

Eventbrite

What is Eventbrite?

Company Details

Need Assistance?

Eventbrite Ratings

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Eventbrite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Customer Support Support before, during, and after event. Technical support available during the event.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Eventbrite Reviews

Khizar A.

Best Event Organizing Platform

Likeliness to Recommend

Pros

Rene R.

Easy to use and reliable

Likeliness to Recommend

Pros

Kyle T.

Eventbrite is easy to understand and implement

Likeliness to Recommend

Pros

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Feature Ratings

Registration Process/Integration

Social Media Channel Integration Outbound

Customer Support

Branding and Visual Customization

Attendee Engagement

Metric and Reporting

Exhibitor or Vendor Environment

Networking Facilitation

Presentation/ Webinar Capabilities

Vendor e-Commerce

Gamification

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training