Eventbrite Logo
Eventbrite Logo
Eventbrite

Eventbrite

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Eventbrite
7.9 /10

What is Eventbrite?

Eventbrite is an all-in-one solution to create, manage, and promote your virtual event experiences. Eventbrite is the leading events management and growth platform helping creators and entrepreneurs thrive.

Company Details


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Eventbrite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eventbrite?

0% Negative
9% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 76

Registration Process/Integration

86

Social Media Channel Integration Outbound

82

Customer Support

78

Branding and Visual Customization

75

Attendee Engagement

75

Metric and Reporting

75

Exhibitor or Vendor Environment

73

Networking Facilitation

72

Presentation/ Webinar Capabilities

72

Vendor e-Commerce

67

Gamification

66

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

80

Business Value Created

80

Vendor Support

76

Ease of Data Integration

76

Ease of Customization

74

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

71

Eventbrite Reviews

Fungai Nicole C.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Great software for learning & networking events

Likeliness to Recommend

10 /10

What differentiates Eventbrite from other similar products?

I think that Eventbrite has innovative features for both online/offline learning and networking events. I have used this software, and I have interacted with people of different backgrounds and similar interests. The communities are moderated, and it is a safe and conducive environment to grow in all aspects of work and life.

What is your favorite aspect of this product?

I like that I can buy e-tickets and then show the QR code at the venue's entrance. It is convenient and efficient.

What do you dislike most about this product?

Some of the events can be very expensive but worth it.

What recommendations would you give to someone considering this product?

I would recommend Eventbrite for clients that need a reliable space for hosting and organising events. Eventbrite has stellar customer support, and they send reminders 2 hours before the event starts. They do not spam emails, and the team takes privacy laws seriously. The platforms are moderated, and if there is an issue, it is easy to report. I have never encountered any undesirable interaction on Eventbrite, and I believe it is a safe and reliable platform to host events while contributing to the community. There are a variety of events, and they can be attended by anyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Satyendra D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Eventbrite:User-Friendly Event Management Software

Likeliness to Recommend

9 /10

What differentiates Eventbrite from other similar products?

Eventbrite stands out with its user-friendly interface, robust marketing tools, and seamless integration capabilities. It supports a wide range of event types and sizes, offering built-in options for ticketing, promotion, and attendee management, making it a convenient all-in-one solution

What is your favorite aspect of this product?

One of the standout aspects of Eventbrite is its user-friendly interface. It makes creating, promoting, and managing events incredibly straightforward, even for those who aren't tech-savvy. The seamless integration with marketing tools and social media also helps maximize event visibility and attendance.

What do you dislike most about this product?

One common criticism of Eventbrite is its fee structure. The service fees can be relatively high, especially for larger events, which might impact overall profitability for organizers.

What recommendations would you give to someone considering this product?

I recommend thoroughly exploring Eventbrite's features, especially its marketing tools and integration capabilities. Consider the fee structure and how it fits your budget. Utilize the platform's analytics to optimize event performance and ensure a smooth attendee experience.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

Abhishek S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Smooth Experience, but Could Use Deeper Customizat

Likeliness to Recommend

8 /10

What differentiates Eventbrite from other similar products?

You don’t need a technical background to set up and run an event—it’s really intuitive. The built-in promotion tools, like email invites and social media integration, are super handy too. Compared to some other platforms I’ve tried, Eventbrite feels less overwhelming and more focused on actually helping you get attendees, not just managing logistics. It’s especially great for smaller teams or solo organizers who need something reliable without a big learning curve.

What is your favorite aspect of this product?

Honestly, my favorite thing about Eventbrite is how quick and painless it is to set up an event. You can have something live and ready to share in like 10–15 minutes. I also really like the way it handles registration—it’s super straightforward for both organizers and attendees. You don’t have to jump through hoops, which is a huge plus when you’re juggling a bunch of other event details.

What do you dislike most about this product?

Lack of flexibility when it comes to customizing the event pages. You’re kind of stuck with their layout and branding unless you’re on a higher-tier plan. It would be nice to have more control over the look and feel, especially if you're trying to keep everything on-brand.

What recommendations would you give to someone considering this product?

I would say go for it—especially if you’re running small to mid-sized events. It’s super easy to set up, and the built-in tools for promoting and managing registrations save a lot of time. Just keep in mind that if you need heavy customization or advanced features, you might hit some limits unless you’re on a premium plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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