Eventbrite Customer Reviews 2025 | SoftwareReviews

Eventbrite

Composite Score

7.9 /10

CX Score

8.0 /10

23 Reviews Write a Review

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What is Eventbrite?

Eventbrite is an all-in-one solution to create, manage, and promote your virtual event experiences. Eventbrite is the leading events management and growth platform helping creators and entrepreneurs thrive.

Company Details

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Eventbrite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eventbrite?

0% Negative

9% Neutral

91% Positive

Pros

Performance Enhancing
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 76

Registration Process/Integration

Social Media Channel Integration Outbound

Customer Support

Branding and Visual Customization

Attendee Engagement

Metric and Reporting

Exhibitor or Vendor Environment

Networking Facilitation

Presentation/ Webinar Capabilities

Vendor e-Commerce

Gamification

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Eventbrite Reviews

Hari S.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Quick and Easy Event Planning with Eventbrite.

Likeliness to Recommend

10 /10

What differentiates Eventbrite from other similar products?

Eventbrite is easy to use for planning any event, big or small. It helps you sell tickets, share your event, and check people in.

What is your favorite aspect of this product?

I like how easy it is to set up and share an event. It saves time and works well.

What do you dislike most about this product?

Nothing all is good

What recommendations would you give to someone considering this product?

No recommendation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Clio I.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Great tool for managing events

Likeliness to Recommend

10 /10

What differentiates Eventbrite from other similar products?

user friendly UI, availability of features, clean front end

What is your favorite aspect of this product?

event reminders and notifications

What do you dislike most about this product?

nothing really, works well

What recommendations would you give to someone considering this product?

definitely set up your own branding

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Ganesh G.

Role: Information Technology
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2025

Event management done absolutely right

Likeliness to Recommend

9 /10

What differentiates Eventbrite from other similar products?

Clear cut distinction between what is essential and non-essential. Products similar to Eventbrite slaps hindering details requirement where as Eventbrite make its a crystal clear. Nice and intuitive UX makes it my go to places for my event's planning. Comprehensive reporting enables us to look and plan efficiently.

What is your favorite aspect of this product?

API integrations of Eventbrite makes easier for us to integrate into our internal CRM and calendars - keeping us inform at every step of the way.

What do you dislike most about this product?

Other than pricing - at little more third party vendor integration can really help us minimizing our internal IT work.

What recommendations would you give to someone considering this product?

If someone needs to plan events and manage almost every details of her events, Eventbrite should be their first choice.

Pros

Helps Innovate
Continually Improving Product
Client's Interest First
Over Delivered

Eventbrite

What is Eventbrite?

Company Details

Need Assistance?

Eventbrite Ratings

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Eventbrite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Customer Support Support before, during, and after event. Technical support available during the event.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Eventbrite Reviews

Hari S.

Quick and Easy Event Planning with Eventbrite.

Likeliness to Recommend

Pros

Clio I.

Great tool for managing events

Likeliness to Recommend

Pros

Ganesh G.

Event management done absolutely right

Likeliness to Recommend

Pros

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Feature Ratings

Registration Process/Integration

Social Media Channel Integration Outbound

Customer Support

Branding and Visual Customization

Attendee Engagement

Metric and Reporting

Exhibitor or Vendor Environment

Networking Facilitation

Presentation/ Webinar Capabilities

Vendor e-Commerce

Gamification

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training