What is Expensify?
Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
3
Since last award
95 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Expensify?
Pros
- Fair
- Altruistic
- Transparent
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Receipt Image Submission
Expense Policy Aware
Expense Itemization
Expense Detail Tracking
Optical Character Recognition
Approval Workflow
Mobile App or Mobile Browser Support
Single Sign-On (SSO)
Desktop Browser Support
Multi Currency
Travel Profile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
NewDot Explainer - Full - SRM 4k (1)
Expensify Reviews
Christine E.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2022
Convenient app with speedy receipt scanning
Likeliness to Recommend
What differentiates Expensify from other similar products?
Expensify ensures we efficiently process employeee expense claims, track business expenses, and approve employee reimbursement/payments. Apart from plugging cash leakages and complete policy compliance, this sophisticated product offers complete and real-time visibility into spending behaviors
What is your favorite aspect of this product?
One of the most significant plus points with Expensify is the expense capture feature. Not only does this make the expense submission process hassle-free for employees, but the company saves costs by lowering the use of paper
What do you dislike most about this product?
Does not allow saving addresses often visited and this requires employees to repeatedly key in this information. Some of the expenses settled are not visible in the mobile app and we have to track on the desktop
What recommendations would you give to someone considering this product?
It supports and works great for companies that have expenses in multiple currencies. Expensify app has several features that make expense management and processing easy. The tailored reports offer insights into vital areas such as segment and vendor spend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mahesh P.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2022
Demystifies the complex expense management process
Likeliness to Recommend
What differentiates Expensify from other similar products?
The Expensify app offers a business credit card called the Expensify Card. This app allows us to track expenses, submit expense reports, pay bills, generate invoices, collect payments, track mileage, and plan trips with the company’s SmartScan technology.
What is your favorite aspect of this product?
We get payment notifications and updates once an invoice has been paid, with payment status automatically updated in our accounting software
What do you dislike most about this product?
The Scanner fails sometimes and this interferes with scanning and digitizing receipts to create an electronic trail to easily access records when I need them
What recommendations would you give to someone considering this product?
The Expensify interface is clean and easy to navigate. All of your records are separated easily into distinct categories. You can even mark off entire vendors as work-related or personal instead of going through each transaction manually
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Fred A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Thoroughly automated expense tracking
Likeliness to Recommend
What differentiates Expensify from other similar products?
Expensify simplifies the management of expenses and allows quick addition of cash expenses. It automatically imports all card transactions and captures various billable expenses such as mileage and time
What is your favorite aspect of this product?
With the facility of unlimited receipt upload and storage, we got rid of the paper receipts and manual operations. Other features related to receipt management include the smart scanning and receipt forwarding
What do you dislike most about this product?
The corporate card integrations on Expensify have limited support regarding receipt imports. Also the approval workflows could use more flexibility
What recommendations would you give to someone considering this product?
Expensify is highly scalable for small, midsize, and enterprises organizations. Expensify makes it fairly ease to use and can be accessed on your mobile phone
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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