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Expensify Logo Award Winner Product Badge
Expensify

Expensify

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Expensify
8.1 /10

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, reimburse employees, manage corporate cards, send invoices, pay bills, and book travel. All at the speed of chat.

Company Details


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Awards & Recognition

Expensify won the following awards in the Expense Management category

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Expensify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Expensify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

95 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Expensify?

5% Negative
8% Neutral
87% Positive

Pros

  • Fair
  • Altruistic
  • Transparent
  • Security Protects

Feature Ratings

Average 86

Receipt Image Submission

88

Expense Policy Aware

88

Expense Itemization

87

Expense Detail Tracking

87

Optical Character Recognition

87

Approval Workflow

85

Mobile App or Mobile Browser Support

85

Single Sign-On (SSO)

84

Desktop Browser Support

84

Multi Currency

84

Travel Profile

80

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

87

Ease of Implementation

86

Breadth of Features

86

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Availability and Quality of Training

83

Business Value Created

82

Product Strategy and Rate of Improvement

82

Vendor Support

80

Ease of Data Integration

80

Expensify Reviews

Angelina M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Digital app to manage expense on the go

Likeliness to Recommend

9 /10

What differentiates Expensify from other similar products?

One of the most useful benefits of using Expensify is the ability to create approval workflows within tye app. It allows customization of expense policy to flag purchases that need a manager's review

What is your favorite aspect of this product?

The ability to set a spending limit every time an employee sets out on a business trip. The system also notifies employees after they upload their receipts to let them know how close to the budget they are

What do you dislike most about this product?

The Expensify app's GPS doesn't always track my mileage correctly from beginning to the end of the trip and this makes it difficult to calculate the mileage expense

What recommendations would you give to someone considering this product?

The goal of Expensify is to help you work more efficiently, reduce errors in your accounting and prevent fraud within your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shelby S.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Cheap to use

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

The Expensify credit card is unique among corporate cards in that it's available not just to corporations but can also be used by individuals for business purposes

What is your favorite aspect of this product?

Setting custom spend limits for each employee's Expensify Card such that when a cardholder hits that limit, the card turns off until prior expenses are approved

What do you dislike most about this product?

The Expensify account can only be opened using a web browser despite the powerful mobile app available. The Expensify customer support is available in English only

What recommendations would you give to someone considering this product?

Expensify digitizes your receipts and if you have got a lot of expenses and reimbursements to manage, Expensify can help make your life easier because it's features satisfy most people's expense-tracking needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Randall W.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Perfect app for reporting expenses.

Likeliness to Recommend

10 /10

What differentiates Expensify from other similar products?

Expensify lets us scan and upload pictures of our receipts to be managed later. I love how I don’t have to remember all the details and keep track of all the receipts. It also has an excellent GPS feature that let’s you plan a trip and predict expenses in real time.

What is your favorite aspect of this product?

I like how Expensify helps us scan receipts directly. The auto scan feature is really huge and amazing as it let’s me pay directly for food. It let’s us import our credit card with much ease. Expensify has become the system of choice for me and my company as it is very less time consuming and it let’s us integrate data and details.

What do you dislike most about this product?

Another thing I don’t like is how we can’t categorise expenses for different departments. It would have been easy for our company if employees had specific classes so there would be designated codes for expenses of specific departments. Also it requires company to go through a lot of steps when they’re trying to deactivate a user

What recommendations would you give to someone considering this product?

It is an excellent software to use for personal as well as professional use. It is especially wonderful for small businesses as it allows them to generate reports and keep track of their expenses in less time. Expensify is affordable for almost everyone and it has made my life easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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