FacilityOS Logo
FacilityOS Logo
FacilityOS

FacilityOS

Composite Score
8.0 /10
CX Score
7.9 /10
Category
FacilityOS
8.0 /10

What is FacilityOS?

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

Company Details


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Awards & Recognition

FacilityOS won the following awards in the Visitor Management category

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FacilityOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FacilityOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FacilityOS?

8% Negative
8% Neutral
84% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Feature Ratings

Average 89

Real-Time Alerts and Notifications

92

Electronic Signatures

92

Badge Printing

90

Registration Management

90

Mobile

88

API Integration

87

Dashboards, Analytics and Reporting

87

Visitor Authentication and Monitoring

83

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

89

Ease of Implementation

89

Quality of Features

88

Vendor Support

87

Ease of Data Integration

87

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Availability and Quality of Training

80

FacilityOS Reviews

william S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

It easy use and control

What is your favorite aspect of this product?

Nice frame and better control

What do you dislike most about this product?

Everything is good

What recommendations would you give to someone considering this product?

Good service and easy to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephanie M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

I really enjoyed iLobby!

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

It was fully electrinic

What is your favorite aspect of this product?

I really love the iPads!

What do you dislike most about this product?

I don’t recall what I didn’t like about Ilobby.

What recommendations would you give to someone considering this product?

No recommendations needed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation

Sean H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

iLobby is a good VMS and easy to use.

Likeliness to Recommend

9 /10

What differentiates FacilityOS from other similar products?

It's web based functionality

What is your favorite aspect of this product?

Reporting is fairly quick and simple

What do you dislike most about this product?

The people who don't follow direcitons and use it properly

What recommendations would you give to someone considering this product?

Get by in from the users before implementation.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Acts with Integrity

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