FacilityOS Logo
FacilityOS Logo
FacilityOS

FacilityOS

Composite Score
8.0 /10
CX Score
7.9 /10
Category
FacilityOS
8.0 /10

What is FacilityOS?

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact.

Company Details


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Awards & Recognition

FacilityOS won the following awards in the Visitor Management category

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FacilityOS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FacilityOS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FacilityOS?

8% Negative
8% Neutral
84% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Feature Ratings

Average 89

Real-Time Alerts and Notifications

92

Electronic Signatures

92

Badge Printing

90

Registration Management

90

Mobile

88

API Integration

87

Dashboards, Analytics and Reporting

87

Visitor Authentication and Monitoring

83

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

89

Ease of Implementation

89

Quality of Features

88

Vendor Support

87

Ease of Data Integration

87

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Availability and Quality of Training

80

FacilityOS Reviews

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Great Solution at a Great Price!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Evgeni I.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Digital transformation for the visitors management

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

Ease of use, built in functions

What is your favorite aspect of this product?

Ease of use, standard reports, real time data

What do you dislike most about this product?

Printer issues appear rarely

What recommendations would you give to someone considering this product?

Implement the product together with clear idea about the process behind

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Todd C.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great product that saves you and the company time!

Likeliness to Recommend

10 /10

What differentiates FacilityOS from other similar products?

Love the evacuation feature and the touchless registration. great features!

What is your favorite aspect of this product?

The ability to have company policies and announcements loaded for visitors to acknowledge.

What do you dislike most about this product?

Nothing. There is nothing that I can think of that I do not like about iLobby.

What recommendations would you give to someone considering this product?

get it! iLobby is a great addition to any company for visitor and vendor management.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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