
What is FigJam?
FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FigJam?
Pros
- Continually Improving Product
- Enables Productivity
- Respectful
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Role-Based Access
Annotation
Sticky Notes
Screen Sharing
Multimedia Content
Record, Save, and Export Canvases
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
FigJam Reviews

Laura J.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Do you know why FigJam Whiteboard is the best?
Likeliness to Recommend
What differentiates FigJam from other similar products?
It boosts customer engagement by appealing to them in various fun and playful ways, such as emojis, highlighters, tools, and reactions, thus creating a friendlier environment. Its user-friendly interface is favorable for all users, from non-designers to experts. It also facilitates real-time collaboration with the team through approachable tools.
What is your favorite aspect of this product?
It supports us and helps us to save time by offering a wide range of templates for retrospectives, and the journey of the customers and provides a roadmap for further working. It facilitates us with a community-driven ecosystem that enables the users to add widgets, plugins, and templates in order to evolve it. It is also a very helpful tool for non-technical and non-designers.
What do you dislike most about this product?
Its simplicity is also a hurdle for experts of our designing teams who demand more advanced customization choices for intricate workflows or high-level business-oriented features. It also requires strong internet connectivity for real-time collaboration which also limits offline access.
What recommendations would you give to someone considering this product?
To enhance the working experience and to save your precious time. It is suggested to leverage with Figma community for plugins, templates, and widgets. Before committing to it, hold a session with your design team to assess its alignment with your work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
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Sinmiloluwa O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
It's a fantastic software
Likeliness to Recommend
What differentiates FigJam from other similar products?
Its Cross-platform compatibility
What is your favorite aspect of this product?
Its Customizable templates
What do you dislike most about this product?
Its Integrations with certain tools may be limited
What recommendations would you give to someone considering this product?
It's a great product for new users
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Finlay D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Whiteboard That Actually Works for Designers
Likeliness to Recommend
What differentiates FigJam from other similar products?
FigJam actually feels like it’s made for creatives. It’s got a lightweight, fun interface that makes brainstorming and wireframing feel less like “work” and more like a creative jam session.
What is your favorite aspect of this product?
Whether I’m sketching quick layout ideas, mapping out a user flow, or dropping in reference images, everything stays fluid. It’s like having a giant digital sketchpad where the whole team can throw in ideas without overthinking.
What do you dislike most about this product?
If I’m working on complex mind maps or more structured planning, I sometimes feel like I hit a ceiling with what FigJam can do. And while I love the casual, playful vibe, it might not be for everyone—some clients prefer a more structured look
What recommendations would you give to someone considering this product?
FigJam is a no-brainer. If you’re more focused on execution rather than ideation, you might not use it as often
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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