FigJam Logo Award Winner Product Badge
FigJam Logo Award Winner Product Badge
Figma

FigJam

Composite Score
9.1 /10
CX Score
9.3 /10
Category
FigJam
9.1 /10

What is FigJam?

FigJam by Figma is a whiteboard collaboration tool used by teams to brainstorm and organize ideas without the need to have any prior knowledge of design tools to get jamming.

Company Details


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Awards & Recognition

FigJam won the following awards in the Whiteboard Software category

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FigJam Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FigJam.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FigJam?

0% Negative
1% Neutral
99% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Inspires Innovation

Feature Ratings

Average 88

Collaboration

91

Infinite Canvas

89

Role-Based Access

89

Annotation

88

Sticky Notes

88

Screen Sharing

86

Multimedia Content

86

Record, Save, and Export Canvases

84

Integration with Meeting Solutions

82

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

88

Ease of Implementation

87

Quality of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

84

Ease of Customization

84

Availability and Quality of Training

83

Ease of IT Administration

83

Vendor Support

82

FigJam Reviews

Sami S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

No training required

Likeliness to Recommend

10 /10

What differentiates FigJam from other similar products?

Best software for UI/UX design

What is your favorite aspect of this product?

Very easy to use with no training

What do you dislike most about this product?

Export capabilities

What recommendations would you give to someone considering this product?

Recommend it for UI/UX design only

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Rod C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product for Remote Teams!

Likeliness to Recommend

8 /10

What differentiates FigJam from other similar products?

Ease of use and ability to use with remote teams.

What is your favorite aspect of this product?

Whiteboarding,

What do you dislike most about this product?

Nothing stands out at the moment. Overall very satisfied.

What recommendations would you give to someone considering this product?

Do a couple of weeks with the team before committing to purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Includes Product Enhancements

Esther M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

There are better solutions out there

Likeliness to Recommend

6 /10

What differentiates FigJam from other similar products?

There's nothing really that standout about FigJam. Competitors have better features and better experiences in my opinion.

What is your favorite aspect of this product?

I would say the fact that FigJam is integrated with FIgma. But this product to me is just underwhelming.

What do you dislike most about this product?

FigJam for me has missed the mark with this product. I feel like they could have invested early on by doing some pilot testing with Figma users to even know if we wanted this product at all. The competition is so much better.

What recommendations would you give to someone considering this product?

Just kill this software. I would benefit more from Figma if they focused on creating more usability testing from their product rather than a collaborative platform.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Helps Innovate
  • Reliable

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