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Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

58 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 81%
Conflict Resolution:: 86%
Strategy & Innovation:: 86%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Management

Data Analysis and Survey Function

Conversion Analysis

Data Warehousing

Marketing Analytics

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Auden B.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

A real-time analysis platform

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

The database's remarkable feature—and one of Firebase's most vital features—is that it syncs changes to the database instantly after they occur. Although we still have issues with our monetization capabilities, adopting FireBase makes things more straightforward, and we have already begun monetizing our app. It also provides authentication, which is an excellent tool to have in addition to all of that.

What is your favorite aspect of this product?

Its best qualities are its simplicity and lack of coding knowledge. Applications can now be tested before being released to the public since we can do it quickly. The demand for a consistent user authentication platform grew as the number of JavaScript-based SPA production apps increased, which prompted the development of Firebase, an IDaaS. (ID authentication platform). As stated in the first sales pitch, it is safe to have more services in addition to SNS like Twitter.

What do you dislike most about this product?

Firebase's product line has to be expanded because iOS is currently only partially supported. The analytics tools on the website are only sometimes reliable. Even though it doesn't happen frequently, Firebase can still do better. The second significant problem is that the highly independent app limits data migration.

What recommendations would you give to someone considering this product?

Firebase only offers a few security criteria because it is primarily concerned with simplifying data transfer across platforms and users. The attribution must be more accurate because the ingestion delay is three days. There are a few services that Firebase provides that other cloud providers do not. It is crucial to find solutions to these problems.

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Theodore S.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

A useful and necessary tool for all kinds of appli

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

we use it in many of our projects also to improve collaboration between co-workers, it is cross-platform, it has many functions that make real-time storage necessary, easy navigation the UX/UI is simple, scalable and intuitive.

What is your favorite aspect of this product?

It has turned out to be an excellent and necessary tool for the quick and easy development of web-type applications, it has a very comfortable UI to manage and maintain, it has good file management and user authentication, it is cross-platform, Reading data from Firebase is simple requires a few lines of JavaScript code, has an excellent notification system.

What do you dislike most about this product?

There aren't many email templates you should improve and make migrating domains easier.

What recommendations would you give to someone considering this product?

For any app or service that requires push services, there really is nothing easier to use than Firebase

Pros

Helps Innovate
Trustworthy
Caring
Client Friendly Policies

Lecrae L.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Consolidated Product Analytical Platform

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase is informative in matters product analysis, which strengthens the customer close engagement.

What is your favorite aspect of this product?

Firebase gives quality determination on what needs to be changed for customer satisfaction.

What do you dislike most about this product?

Firebase has powerful product analysis for business enhancement.

What recommendations would you give to someone considering this product?

Manageable Product Support Item.

Pros

Helps Innovate
Enables Productivity
Unique Features
Caring

Firebase

What is Firebase?

Company Details

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Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Firebase?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Management Includes data sharing, data storage, records management, and data security.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Auden B.

A real-time analysis platform

Likeliness to Recommend

Pros

Theodore S.

A useful and necessary tool for all kinds of appli

Likeliness to Recommend

Pros

Lecrae L.

Consolidated Product Analytical Platform

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Management

Data Analysis and Survey Function

Conversion Analysis

Data Warehousing

Marketing Analytics

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support