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Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

60 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Kathleen K.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Analysis of applications, database, cloud and more

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

I choose Firebase because of its real-time analytics dashboard, which provides statistics on sessions, app opens, and other metrics in real time. It also aids us in determining the crash rate and stability of various app versions, as well as their compatibility with various mobile devices and models. We were able to boost the quantity of push notification delivery by many times thanks to Firebase.

What is your favorite aspect of this product?

Firebase provides free plans with a Firebase domain, database that is both versatile and fast. It enables application deployment and analytics hosting, allowing you to create a real-time dashboard for all essential occurrences. We can also view retention over time, app opens, and user engagement, as well as set custom filters for data display.

What do you dislike most about this product?

So far, there hasn't been anything about firebase that I don't enjoy. Everything is going according to plan.

What recommendations would you give to someone considering this product?

This platform has a lot of options if you want to develop a proof of concept app. You may simply create an account without the use of a credit or debit card. The unique feature is that many services are available for free. Firebase is extremely simple to use and can be learnt quickly using a variety of free online tutorials.

Pros

Effective Service
Caring
Fair
Transparent

Abdulloh C.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Easy to use and implements

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Ease of integration for mobile apps. Ease of monitoring. Great out of the box metrics and settings.

What is your favorite aspect of this product?

Crash analytics, App version users analytics and mobile apps segment analytics

What do you dislike most about this product?

Some of the analytics function use data from previous days. Sometimes even 3 days ago. This make sometime it hard to gauge real numbers after fixing problems.

What recommendations would you give to someone considering this product?

This product is great, but to have a better insight on your apps using it with other apps will make better analysis judgement. Some dashboard have numbers that might seems changing later at a date, it is not a bug, they just need time for final accumulation/usage. So use it wisely.

Pros

Saves Time
Helps Innovate
Reliable
Performance Enhancing

Cons

Slower Product Innovation
Vendor's Interest First
Under Delivered

Werner S.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Powerful, cost effective and simple to use

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase currently holds the largest share in the PAAS space resulting in third party support and training materials, in addition to the already excellent vendor provided material. It's ease of use is unmatched to my knowledge, making Firebase an easy go to for projects requiring rapid development and implementation.

What is your favorite aspect of this product?

Firebase's compeditive cost structure combined with it's ease of use and ready of out of the box setup means I can start using it within minutes. All without incurring high costs while developing and testing.

What do you dislike most about this product?

Due to their rapid addition of new features & functions, older features are fased out quick. Something that you were able to implement in previous projects may not be available in your next. This adds an additional, but minor, learning curve to every new project.

What recommendations would you give to someone considering this product?

If you are wonder if Firebase is the right platform, try creating a new Firebase Project and integrate it with some sample code to test out first. It has a fairly low learning curve to get your head around and it should present it's pros and cons without incurring in much, if any, costs.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Kathleen K.

Analysis of applications, database, cloud and more

Likeliness to Recommend

Pros

Abdulloh C.

Easy to use and implements

Likeliness to Recommend

Pros

Cons

Werner S.

Powerful, cost effective and simple to use

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support