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Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

58 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Management

Data Analysis and Survey Function

Conversion Analysis

Data Warehousing

Marketing Analytics

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Werner S.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Powerful, cost effective and simple to use

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase currently holds the largest share in the PAAS space resulting in third party support and training materials, in addition to the already excellent vendor provided material. It's ease of use is unmatched to my knowledge, making Firebase an easy go to for projects requiring rapid development and implementation.

What is your favorite aspect of this product?

Firebase's compeditive cost structure combined with it's ease of use and ready of out of the box setup means I can start using it within minutes. All without incurring high costs while developing and testing.

What do you dislike most about this product?

Due to their rapid addition of new features & functions, older features are fased out quick. Something that you were able to implement in previous projects may not be available in your next. This adds an additional, but minor, learning curve to every new project.

What recommendations would you give to someone considering this product?

If you are wonder if Firebase is the right platform, try creating a new Firebase Project and integrate it with some sample code to test out first. It has a fairly low learning curve to get your head around and it should present it's pros and cons without incurring in much, if any, costs.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Talon w.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Firebase is an easy to use backend API.

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase allows you to create an interactive website that does not require an independent backend.

What is your favorite aspect of this product?

That the backend lives in firebase.

What do you dislike most about this product?

Some of the documentation examples did not help.

What recommendations would you give to someone considering this product?

If you are looking for an easy to use way of storing and accessing data give Firebase a shot. You will not be disappointed.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Powerful but be wary of costs

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Enables Productivity
Reliable
Unique Features

Cons

Slower Product Innovation
Less Efficient Service
Less Friendly Negotiation

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Management Includes data sharing, data storage, records management, and data security.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Werner S.

Powerful, cost effective and simple to use

Likeliness to Recommend

Pros

Talon w.

Firebase is an easy to use backend API.

Likeliness to Recommend

Pros

Powerful but be wary of costs

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Management

Data Analysis and Survey Function

Conversion Analysis

Data Warehousing

Marketing Analytics

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support