Google

Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

60 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Max R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

One of the best app development platform

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

Firebase is a complete tool and contains various functionalities that cover many activities required during the development of an application: from hosting to release up to monitoring. One solution for multiple problems

What is your favorite aspect of this product?

The tool can also be used free of charge, giving the possibility to upgrade afterwards. This allows you to confidently develop and integrate features, and then scale them as needed.

What do you dislike most about this product?

Knowing how to use all the features present in Firebase requires high expertise.

What recommendations would you give to someone considering this product?

One of the best tools for the deployment, release (through test modes) and performance monitoring (via analytics) of your application. If you don't already have solutions and are looking for which one to adopt, Firebase is one of the best choices

Pros

Effective Service
Includes Product Enhancements
Helps Innovate
Continually Improving Product

Manish S.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

One place for more products like analytics , crash

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Easy to integrate One solution for different problems Campaign tracking Analytics tracking User trends User Location Application Crash

What is your favorite aspect of this product?

Easy to integrate One solution for different problems

What do you dislike most about this product?

User data should be easily accessible

What recommendations would you give to someone considering this product?

I will say must try this product lots of features are free there

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Federico M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A good all-in-one service platform

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

The complete integration with the Google suite and the possibility to create something complete even in the free tier

What is your favorite aspect of this product?

Firebase is a platform that is already complete in its free tier. Its strength is to be an all in one tool that allows you to manage different aspects of applications such as analytics, DB, login management, push notification, UI test and much more. In terms of integration, it integrates easily thanks to its libraries and SDKs, available for the upgrading of programming languages

What do you dislike most about this product?

Sometimes the data provided is not 100% accurate, leaving the benefit of the doubt on the possible data-driven choices to be made.

What recommendations would you give to someone considering this product?

Firebase is a great tool to get started. It is useful both in the IT part with its various services for the correct management of data (DB, login authenticator, etc) and in the analysis activity.

Pros

Security Protects
Acts with Integrity
Helps Innovate
Performance Enhancing

Cons

Slower Product Innovation

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Max R.

One of the best app development platform

Likeliness to Recommend

Pros

Manish S.

One place for more products like analytics , crash

Likeliness to Recommend

Pros

Federico M.

A good all-in-one service platform

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support