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Firebase Logo Award Winner Product Badge
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Firebase

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
9% Neutral
91% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

84

API Framework

83

Data Management

82

Data Analysis and Survey Function

82

Conversion Analysis

82

Data Warehousing

82

Marketing Analytics

81

Mobile Functionality

81

Data Integrity

80

Audience Segmentation

78

Vendor Capability Ratings

Average 80

Business Value Created

84

Ease of Customization

82

Quality of Features

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Ease of IT Administration

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Vendor Support

74

Firebase Reviews

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Development Tool(Analytic,DB,crashlytics,etc)

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

Firebase has number of feature which has huge value , we can say bunch of most useable feature for development, Tracking, Storage, analytic etc in one single bunch.

What is your favorite aspect of this product?

There are number of Favorite aspect about firebase. i am mentioning some below - Crashanlytics (Helps to track and get details about crashes occurring in mobile app) - FireStore and Real time Database (Both are used for real time data storage and fetching or observing) - Authentication (user authentication) - Machin learning - can Analyze the performance of app - Firease Analytics (Helps the track real time events ) - Cloud messaging - A/B Testing (Helps to analyze users as per cases)

What do you dislike most about this product?

If we are talking about dislike, there are few dislike which i feel. - Firebase pricing for large project is quite costly. - Android device some times not shows in debugview of firebase.

What recommendations would you give to someone considering this product?

I have only one recommendation for firebase that is dashboard ui/ux should be improved

Pros

  • Reliable
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Mohammad Bilawal B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Best mobile analytics tool

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

The UI is amazing from firebase as compared to other similar products. The log errors are easily tracked within the tool which is extraordinary

What is your favorite aspect of this product?

The real-time push notification is my personally best feature which is provided by firebase

What do you dislike most about this product?

The data is not 100% accurate which results in false manipulation

What recommendations would you give to someone considering this product?

For mobile analytics, this is the best tool that is available to track all the data with many features. It has a free version that comes with less support but as you switch to you premium it does become a powerful tool.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

Talha H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Not so easy but if you know other software its eas

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Easy to use

What is your favorite aspect of this product?

Its user interface

What do you dislike most about this product?

Loading data takes time

What recommendations would you give to someone considering this product?

Nothing

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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