Firebase Logo Award Winner Product Badge
Firebase Logo Award Winner Product Badge
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Firebase

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
9% Neutral
91% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

84

API Framework

83

Data Management

82

Data Analysis and Survey Function

82

Conversion Analysis

82

Data Warehousing

82

Marketing Analytics

81

Mobile Functionality

81

Data Integrity

80

Audience Segmentation

78

Vendor Capability Ratings

Average 80

Business Value Created

84

Ease of Customization

82

Quality of Features

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Ease of IT Administration

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Vendor Support

74

Firebase Reviews

Anshuman S.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Excellent tool

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Ready to erase information inside the framework in the production environment is also the more basic point of interaction, so it doesn't complicate the navigation.

What is your favorite aspect of this product?

Simple user interface and very secure also it provides smooth and different types of the authentication mechanism and it is very cost-effective

What do you dislike most about this product?

Firebase UI can be slow sometimes if you're working with large data

What recommendations would you give to someone considering this product?

Firebase has a mass measure of assets that can be found on different channels to track down your response to the issue. It's more straightforward to sort the issues out in minutes. On the off chance that you're actually having issues, the Firebase Support group is cheerful 100% of the time to assist with finding you the solutions you're searching for to investigate the issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Agustín N.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Super intuitive and well know by the industry

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Google integration is seamless, since it's a Google Product. Documentation and third party libraries are well known and well tested.

What is your favorite aspect of this product?

The ease of use and it's intuitive UI. You won't need infrastructure or backend at all when using Firebase.

What do you dislike most about this product?

High prices when you need more users.

What recommendations would you give to someone considering this product?

It's so easy to use and that powerful that it could replace a full backend, but when it has been stablished and accepted by your tech-stack, scaling with Firebase is very expensive, specially when adding users to your app.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Shan A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great platform with advanced features and services

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

It's very easy as compared to other similar products, it has a lot of documentation and resources available online to learn how to use Firebase. And also comes in free too for basic use.

What is your favorite aspect of this product?

The best thing about firebase is the speed, accuracy and scalability. Firebase is way faster than other competitors in the market, does everything a developer requires it to for real-time tracking and integrates with Google Analytics.

What do you dislike most about this product?

One thing which I dislike about firebase is that you cannot migrate or transfer to any other provider. Which gets tricky. This causes issues if an app requires third-party integration.

What recommendations would you give to someone considering this product?

I recommend this product on the basis of stating that this platform is way faster than any other competitor in the market, it's very good with pricing and has a free basic version as well. This platform helps you create apps for both Ios and android and makes the analytics and reporting very easy with full control and accessibility

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Helps Innovate

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