Google

Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

60 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Khushi A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Use case from the perspective of an app developer

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase Crashlytics is a tool that helps developers track, prioritize, and address stability issues in real-time. It effectively solves the problem of apps crashing frequently, which can negatively impact app quality. On the other hand, Google Analytics is a useful tool for gathering user behavior data. It provides valuable metrics on user retention and engagement rates, among other things.

What is your favorite aspect of this product?

As an app developer, I often utilize Firebase as my back-end solution. It's an excellent tool that can handle authentication, real-time database, and hosting. What I appreciate most about Firebase is that it offers a wide range of authentication options, including verification of phone numbers, email addresses, and social networks. Additionally, Firebase provides push notifications for mobile apps and crash handling, which is extremely helpful.

What do you dislike most about this product?

Firebase has some challenges that a backend developer should be aware of. For example, the Real-Time Database has limited querying and filtering capabilities and can result in excessive duplication. However, these limitations may not be a major issue for experienced professionals. Another challenge is the limited SDK, which can be problematic for some developers. For instance, the Firebase JavaScript SDK doesn't support data caching and offline commitment.

What recommendations would you give to someone considering this product?

Firebase is a useful platform for web and mobile applications that is easy to use and adaptable. It's perfect for start-ups and fast development projects because of its comprehensive toolset and scalability. However, it's essential to consider the learning curve, potential vendor lock-in, and pricing scalability before making a decision.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Harshit A.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

One Stop Shop for almost all web & app dev needs.

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Google Firebase acts as a one stop shop providing almost all required features for website and mobile application development. It provides Database, Storage, Authentication, AI/ML tools and a lot more at just a single place, which is easy to implement as well.

What is your favorite aspect of this product?

We can easily add dynamic features to our applications using google Firebase, it's easy to use and wide documentation available makes it more accessible.

What do you dislike most about this product?

Everything was really great with Firebase but resources for python Development are very limited yet, which should be increased.

What recommendations would you give to someone considering this product?

It acts as one stop shop for all your business application needs, it's really easy to implement. Whether you're a beginner, intermediate or advanced it will work best for you. And it's NO-SQL database is really helpful.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jacob T.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Firebase - your base to create the software

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

It one of the best Baas tool, Where its an one stop solution to all our web and mobile developer needs from Hosting to Cloud storage

What is your favorite aspect of this product?

Its the only Baas where we will have the cloud storage inbuild and we need not have to rely on different tools

What do you dislike most about this product?

The price point is very high compare to other Baas in the market,

What recommendations would you give to someone considering this product?

If you have a good budget and you need everything you need in one place then you can go for it

Pros

Helps Innovate
Performance Enhancing
Fair
Altruistic

Cons

Less Caring
Less Efficient Service
Less Effective Service

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Khushi A.

Use case from the perspective of an app developer

Likeliness to Recommend

Pros

Harshit A.

One Stop Shop for almost all web & app dev needs.

Likeliness to Recommend

Pros

Jacob T.

Firebase - your base to create the software

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support