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Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

58 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Management

Data Analysis and Survey Function

Conversion Analysis

Data Warehousing

Marketing Analytics

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Vidhish P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Useful tool for developing Website and Mobile apps

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Various plugins integrated with Firebase make it easier to integrate different features into the application. It simplifies setting up and configuring the server.

What is your favorite aspect of this product?

Firebase makes it easier to configure the database server and connect it with the application. It offers inbuilt authentication and social media login plugins that can be integrated with our application. The dashboard helps in keeping track of and monitoring the usage of our applications. It supports various programming languages.

What do you dislike most about this product?

The documentation is not well-maintained and is not updated regularly to incorporate new changes. This makes it difficult to resolve errors due to version changes.

What recommendations would you give to someone considering this product?

Anyone wanting to build web applications or mobile applications should try using Firebase. It is easy to set up and use. There are a lot of plugins available that may help with the integration of various features using Firebase.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Gökberk İ.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy implementation and practical use cases

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Data freshness

What is your favorite aspect of this product?

Data customization

What do you dislike most about this product?

iOS device efficiency

What recommendations would you give to someone considering this product?

Best for track your users' activity

Pros

Reliable
Trustworthy
Unique Features
Effective Service

Martin L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Features are great.

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Real time processing regardless of the workload A real-time database with zero down time. User authentication hence high security

What is your favorite aspect of this product?

Huge fire storage that is efficient and reliable. Multiple interactions especially while using social media platforms. Application supervision and monitoring is automatic.

What do you dislike most about this product?

The UI/UX is not great. Storage cost is high.

What recommendations would you give to someone considering this product?

Great tool for cloud messaging and application management.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Firebase

What is Firebase?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Management Includes data sharing, data storage, records management, and data security.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Vidhish P.

Useful tool for developing Website and Mobile apps

Likeliness to Recommend

Pros

Gökberk İ.

Easy implementation and practical use cases

Likeliness to Recommend

Pros

Martin L.

Features are great.

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Management

Data Analysis and Survey Function

Conversion Analysis

Data Warehousing

Marketing Analytics

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support