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Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

60 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Anubhav A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Best Cloud Service for Integrating Authentication

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Firebase is a backend-as-a-service platform that provides developers with a suite of tools to develop mobile and web applications. It offers features such as authentication, storage, real-time database, and more. Other similar products include AWS Mobile Hub and Azure Mobile Services.

What is your favorite aspect of this product?

There are a few things I love about Firebase. First, the ease of use. It is very easy to get started with Firebase and add it to your project. Second, the community. Firebase has a great community of developers who are always willing to help out. Finally, the features. Firebase has a lot of great features that make developing web and mobile apps easier.

What do you dislike most about this product?

There are a few things that I dislike about Firebase. One is that there is no way to manage user permissions on a granular level. Another is that there is no way to query data in Firebase.

What recommendations would you give to someone considering this product?

Firebase is a great platform for quickly developing and deploying web and mobile applications. It offers a wide range of features, including user authentication, real-time database, file storage, and hosting. It also integrates well with other services, such as Google Analytics, Google Cloud Platform, and Google App Engine.

Pros

Helps Innovate
Acts with Integrity
Transparent
Reliable

Anil K.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Best Development Tool (has multiple features)

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

As i mentioned that Firebase is the best development tool because it has bunch of feature for developing any software or mobile application

What is your favorite aspect of this product?

There are number of feature i like most:- - Firestore (works as an database , for storing and fetching data in real time) - Crashlytics (Best feature for mobile application for getting crash reports) - Firebase analytics (with the help of analytics we can analyzing the user behaviour or product)

What do you dislike most about this product?

Till now i don't have any dislike.i am quite happy with firebase.

What recommendations would you give to someone considering this product?

i have only one recommendation i felt in my team that some time crash report take time to showing the crashlytics.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Amar k.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Best Development Tool(Analytic,DB,crashlytics,etc)

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

Firebase has number of feature which has huge value , we can say bunch of most useable feature for development, Tracking, Storage, analytic etc in one single bunch.

What is your favorite aspect of this product?

There are number of Favorite aspect about firebase. i am mentioning some below - Crashanlytics (Helps to track and get details about crashes occurring in mobile app) - FireStore and Real time Database (Both are used for real time data storage and fetching or observing) - Authentication (user authentication) - Machin learning - can Analyze the performance of app - Firease Analytics (Helps the track real time events ) - Cloud messaging - A/B Testing (Helps to analyze users as per cases)

What do you dislike most about this product?

If we are talking about dislike, there are few dislike which i feel. - Firebase pricing for large project is quite costly. - Android device some times not shows in debugview of firebase.

What recommendations would you give to someone considering this product?

I have only one recommendation for firebase that is dashboard ui/ux should be improved

Pros

Reliable
Acts with Integrity
Helps Innovate
Continually Improving Product

Firebase

What is Firebase?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Anubhav A.

Best Cloud Service for Integrating Authentication

Likeliness to Recommend

Pros

Anil K.

Best Development Tool (has multiple features)

Likeliness to Recommend

Pros

Amar k.

Best Development Tool(Analytic,DB,crashlytics,etc)

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support