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Firebase

Composite Score

8.4 /10

CX Score

8.7 /10

60 Reviews Write a Review

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What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details

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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Firebase Reviews

Mohammad Bilawal B.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Best mobile analytics tool

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

The UI is amazing from firebase as compared to other similar products. The log errors are easily tracked within the tool which is extraordinary

What is your favorite aspect of this product?

The real-time push notification is my personally best feature which is provided by firebase

What do you dislike most about this product?

The data is not 100% accurate which results in false manipulation

What recommendations would you give to someone considering this product?

For mobile analytics, this is the best tool that is available to track all the data with many features. It has a free version that comes with less support but as you switch to you premium it does become a powerful tool.

Pros

Helps Innovate
Reliable
Effective Service
Inspires Innovation

Talha H.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Not so easy but if you know other software its eas

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Easy to use

What is your favorite aspect of this product?

Its user interface

What do you dislike most about this product?

Loading data takes time

What recommendations would you give to someone considering this product?

Nothing

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Anshuman S.

Role: Consultant
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Excellent tool

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Ready to erase information inside the framework in the production environment is also the more basic point of interaction, so it doesn't complicate the navigation.

What is your favorite aspect of this product?

Simple user interface and very secure also it provides smooth and different types of the authentication mechanism and it is very cost-effective

What do you dislike most about this product?

Firebase UI can be slow sometimes if you're working with large data

What recommendations would you give to someone considering this product?

Firebase has a mass measure of assets that can be found on different channels to track down your response to the issue. It's more straightforward to sort the issues out in minutes. On the off chance that you're actually having issues, the Firebase Support group is cheerful 100% of the time to assist with finding you the solutions you're searching for to investigate the issue.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Firebase

What is Firebase?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Firebase Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Firebase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Data Management Includes data sharing, data storage, records management, and data security.

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Mobile Functionality Can be used on mobile devices​

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Firebase Reviews

Mohammad Bilawal B.

Best mobile analytics tool

Likeliness to Recommend

Pros

Talha H.

Not so easy but if you know other software its eas

Likeliness to Recommend

Pros

Anshuman S.

Excellent tool

Likeliness to Recommend

Pros

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Feature Ratings

Analytics and Reporting

Device and Browser Analytics

API Framework

Data Analysis and Survey Function

Marketing Analytics

Data Warehousing

Data Management

Conversion Analysis

Mobile Functionality

Data Integrity

Audience Segmentation

Vendor Capability Ratings

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support