What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Emergency Notification
Mobile
Newsletter Creation
Surveys and Polling
Intranet
Rewards Recognition
Single Sign-On (SSO)
News Feeds, Alerts & Notifications
Instant Messaging
Application Integration
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Firstup Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Excellent Way For Workspace Communication
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Incredible Dynamic Communication Hub
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Hardik T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Simple platform for content exchange
Likeliness to Recommend
What differentiates Firstup from other similar products?
The agreement was created to address the necessity of facilitating the easy distribution of pre-selected content about the brand for which the community of advocates worked. Users were able to effortlessly share material from the brand, their fellow brand advocates, and the program management team across a variety of channels thanks to SocialChorus. The platform's advantages include a coordinated and expanded social reach for the program.
What is your favorite aspect of this product?
We have increased employee engagement in our social media by providing them with guard rails, as it were, for how and what they should share. it has been helpful to people who were unclear on policy or hesitant to dive in. Employees continue to join the program and we have had people who wouldn't normally be interested in social media - express an interest - and increased knowledge! It is easier to communicate and spread the word about the news we are in, share stories about our people and our projects - and spread the word about career opportunities.
What do you dislike most about this product?
The platform has only basic analytics and tracking. There are "reports" that can be downloaded that manually track each post or each individual in an Excel spreadsheet, making any type of analysis laborious and hence largely unavailable. Additionally, the technology does not support sending members personalized email blasts to highlight particular topics or activities. Additionally, only text is automatically filled in when using the Submit Content tool, therefore multimedia postings must be manually created. Additionally, the website was only accessible via desktop, which required an additional step for most social sharing.
What recommendations would you give to someone considering this product?
SocialChorus is suitable as a basic social sharing platform. Mobile sharing, post, email, and audience personalization, as well as even the most basic statistics, are absent from this platform, and users should be aware of this before using it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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