Flock Customer Reviews 2025 | SoftwareReviews

Flock

Composite Score

9.2 /10

CX Score

9.5 /10

69 Reviews Write a Review

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What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details

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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

10 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

1 Top Rated Features

2022

Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative

1% Neutral

97% Positive

Pros

Fair
Altruistic
Performance Enhancing
Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

Instant Messaging

Search

Screen Sharing

Document Collaboration

Integration With Productivity Tools

Task Management

Notifications

Voice and Video Collaboration

Granular Access Management

Cross Platform Support

Vendor Capability Ratings

Average 90

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Ease of Customization

Business Value Created

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Flock Reviews

Donald B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Flock is a functional and practical browser

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Native sharing of text, links, photos and videos. A media bar that displays video and photo previews, as well as video and photo channel subscriptions. It has a blog editor and reader. Support for third-party add-ons, including Firefox extensions.

What is your favorite aspect of this product?

Receive updates from friends and contacts linked to my social networks. A complete multimedia service bar that allows me to see news in photos and videos. Also sharing photos and videos with all my contacts from the browser. See my subscriptions to video channels and image banks. Manage, write and upload content from my blogs previously integrated into the browser.

What do you dislike most about this product?

It does not have the spell checker of version 2 of Firefox. Support for Mozilla extensions is poor

What recommendations would you give to someone considering this product?

With Flock you can integrate different social networks, such as Facebook, MySpace, YouTube, Twitter, Flickr, Blogger, Correos, among others, with television programs and games, in a very friendly and easy-to-use interface.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Patricia V.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Fantastic customization capability

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

It gives users the freedom to build their apps and integrations via the Flock API.

What is your favorite aspect of this product?

I store a lot of my files in Google drive and using flock makes my workflow easier because of its integration capability with this cloud storage application I can retrieve certain files easily.

What do you dislike most about this product?

No dislikes so far this has been one of my go-to products when it comes to fast and convenient communication.

What recommendations would you give to someone considering this product?

This product has a lot of great flexibility and allows a lot of customization I would recommend it to any potential user.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Zora W.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Flock Review

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

With Flock, collaboration and working together becomes easy without have to rely on social network as it is an all in one software.

What is your favorite aspect of this product?

I like that Flock offers great features for collaboration where it makes it easy to communicate and share files The software is not only cost effective but also resourceful I like Flock because it is easy to customize and manage

What do you dislike most about this product?

So far so good with Flock, Zero complains.

What recommendations would you give to someone considering this product?

With the many benefits that we have realized using Flock, I highly recommend it to other businesses more so when it comes to team collaboration.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Flock

What is Flock?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Flock Ratings

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Flock?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Instant Messaging Real-time, text-based communication between two or more people

Search The system can search an entire body of a document for a keyword or phrase.

Screen Sharing The ability to share screens.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Notifications Tool alerts business of an application generated event.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Flock Reviews

Donald B.

Flock is a functional and practical browser

Likeliness to Recommend

Pros

Patricia V.

Fantastic customization capability

Likeliness to Recommend

Pros

Zora W.

Flock Review

Likeliness to Recommend

Pros

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Feature Ratings

File Sharing Collaboration

Instant Messaging

Search

Screen Sharing

Document Collaboration

Integration With Productivity Tools

Task Management

Notifications

Voice and Video Collaboration

Granular Access Management

Cross Platform Support

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Ease of Customization

Business Value Created

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features