Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

91

Instant Messaging

90

Search

90

Screen Sharing

90

Document Collaboration

89

Integration With Productivity Tools

89

Task Management

89

Notifications

88

Voice and Video Collaboration

88

Granular Access Management

88

Cross Platform Support

87

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

92

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

90

Business Value Created

90

Vendor Support

89

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

88

Breadth of Features

88

Flock Reviews

Riley W.

  • Role: Operations
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Empowering Teams with Seamless Collaboration.

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

One key differentiating factor of Flock is its robust built-in productivity features. Unlike other similar products, Flock offers not only messaging and sharing capabilities but also task management, shared to-do lists, and polls. These additional features streamline team collaboration and help keep everyone organized and aligned.

What is your favorite aspect of this product?

My favorite aspect of Flock is its seamless integration with third-party applications. The ability to connect Flock with other popular tools such as Google Drive, Trello, and GitHub allows for efficient workflow management and easy access to important files and information. It simplifies our work processes and boosts productivity.

What do you dislike most about this product?

While I appreciate Flock's overall functionality, one aspect that could be improved is the search feature. At times, it can be challenging to find specific messages or files, especially when dealing with large amounts of data. Enhancing the search capabilities would make it easier to locate information quickly.

What recommendations would you give to someone considering this product?

If you're considering using Flock, I highly recommend taking advantage of its various collaboration features, such as shared to-do lists and polls. These tools can significantly improve team coordination and decision-making. Additionally, make sure to explore the available integrations and customize Flock according to your team's specific needs to maximize its benefits.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Less Generous
  • Slower Product Innovation

Sharon O.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Flock is great for communication.

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

It is distinct from other software in that it possesses useful functions while simultaneously having a little impact on the operating system. It does not take up a significant amount of the processor's space.

What is your favorite aspect of this product?

It's really user-friendly and has a great interface. The capability for group video calls further facilitates communication and teamwork. It also has a lower subscription price than its rivals. In addition, it offers top-notch protection thanks to its SOC 2 Compliance.

What do you dislike most about this product?

Sometimes, group video calls have a delay in transmission. The chat notice also takes a little time to reach the user. Productivity can also be boosted by including bots.

What recommendations would you give to someone considering this product?

I would recommend this tool since it makes communication amongst our teams simple and eliminates the need for interruptions. Assist in increasing the level of team participation through tools such as surveys and QNA. The exchange of data is made easier, and it offers high-quality protection.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Saima T.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Centralised Activities For Super Performance

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Right message to right people at right time.

What is your favorite aspect of this product?

Effectiveness of integrations.

What do you dislike most about this product?

Nothing on this tool

What recommendations would you give to someone considering this product?

All your operations are now centralised

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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