

What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
96 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Mobility
Drag and Drop Design
State Transformation
Workflow Automation
Version Management
Data Analysis and Survey Function
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Collect, Connect & Protect Your Data
Improve your Online Data Collection
FormAssembly Reviews
Pam M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
FormAssembly is incredibly versatile.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
It's ability to connect to any and all objects in Salesforce, and be fully customizable in it's functions has made it invaluable for us, other form products we have looked at have not had this same level of connectivity, other products are limited to only a few Salesforce objects or require a 3rd party app, typically with an additional cost, to integrate.
What is your favorite aspect of this product?
Salesforce connectors and dynamic picklists.
What do you dislike most about this product?
The limitations in customizing aesthetic features of the forms without CSS
What recommendations would you give to someone considering this product?
Take the time to learn how to use the connectors and field types, FormAssembly is so flexible for many solutions like application forms, registrations, RSVPs, record updates, if you can dream it up then FormAssembly can do it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Meredith M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best SalesForce-connected form app out there
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Breadth of features and extendability using code, particularly around prefilling data from SalesForce, extending via code such as JavaScript and duplicate management of records.
What is your favorite aspect of this product?
Prefill connector + custom code.
What do you dislike most about this product?
Needs better auditing capabilities, especially when making SalesForce system changes that need to query multiple forms at once.
What recommendations would you give to someone considering this product?
Talk to me! Sales and product staff are excellent and very open to giving demos and training. Definitely compare FormAssembly using your use cases against the other apps out there. FormAssembly will beat them every time. (Honestly: I am not paid by them.) We are able to do so much more with limited staff than we would be able to do with any other tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ederson G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic Product, great Salesforce Integration.
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The easiness to create and customise the forms to our needs and the Salesforce integration are the top advantages of FormAssembly.
What is your favorite aspect of this product?
The great amount of possibilities to customise the forms, both during the build up and the flexibility it offers for post submission.
What do you dislike most about this product?
Sometimes I feel like the support documentation could have more technical details, at the same time the support team is always available and has solved all my queries.
What recommendations would you give to someone considering this product?
I believe a good comparison with other similar products is the best way to find the product that will best suit your needs. That said, FormAssembly will probably meet all your expectations and the breadth of functionalities it provides is unbelievable. The needs in my org is for it to connect with Salesforce, which works seamlessly, greatly reducing the manual job, and I have yet to discover the workflow possibilities they offer.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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