FormAssembly Logo
FormAssembly Logo
FormAssembly

FormAssembly

Composite Score
8.9 /10
CX Score
9.0 /10
Category
FormAssembly
8.9 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

1% Negative
1% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

APIs and Integration

90

Security

89

Field Configuration and Customization

88

Mobility

86

Drag and Drop Design

86

State Transformation

85

Workflow Automation

84

Version Management

82

Data Analysis and Survey Function

81

Electronic Signatures

76

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

90

Breadth of Features

89

Ease of Customization

89

Quality of Features

88

Ease of IT Administration

87

Usability and Intuitiveness

86

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of Data Integration

83

Vendor Support

83

FormAssembly Reviews

Destiny R.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2025

It is incredibly helpful!

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

FormAssembly stands out from other form builders primarily because of its robust Salesforce integration

What is your favorite aspect of this product?

The full customization when creating a form

What do you dislike most about this product?

It takes some playing around in the product to get the hang of, so a little complicated.

What recommendations would you give to someone considering this product?

Don't hesitate to reach out to your consultant and to ask for the videos to get familiar with the product. It is so awesome after you learn the best way to use it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ben L.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Exceptional ROI and User Experience

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Ease of use, licensing model

What is your favorite aspect of this product?

ease of use, licensing model

What do you dislike most about this product?

haven't really done anything I didn't like

What recommendations would you give to someone considering this product?

try it, you'll like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anne P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Wonderful user and support experience.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Much more intuitive and helpfully designed than FormStack. Phenomenal onboarding, consulting, and ongoing service experience.

What is your favorite aspect of this product?

Support chat!

What do you dislike most about this product?

There are sometimes weird bugs but the vast majority of errors are pretty easy to understand with some digging in the documentation or contacting the support team.

What recommendations would you give to someone considering this product?

We've had a great experience and been able to advance our work more in a year than we did in the previous 4 years by a large margin.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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