Fortinet

FortiMail

Composite Score

7.8 /10

CX Score

8.0 /10

14 Reviews Write a Review

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What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

6% Negative

0% Neutral

94% Positive

Pros

Unique Features
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 88

Anti-Spoofing Protection

O365 integration

User Flagging of Suspicious Emails

Administrator Email Processing

Bulk Remediation

Threat intelligence Information

Managed Services Offering

Phishing Protection

End-User Warnings in Email Client Software

Email Account Protection

Malware Blocking

Vendor Capability Ratings

Average 83

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

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Score 8.2

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FortiMail Reviews

Daniel G.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Effective Protection with a Friendly Touch

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

The interface of FortiMail stands apart because it offers easy use to all users. The security solution FortiMail simplifies complex operations that security systems often present to end-users. Each step of installation and daily management processes detects simplicity for users. Regular team members from our organization acquire FortiMail usage skills within minutes without demanding advanced technical knowledge.

What is your favorite aspect of this product?

Facility management with FortiMail delivers the highest level of system reliability to users. FortiMail delivers ongoing security protection because it manages regular updates which ensure our system remains fully protected. The technical team at FortiMail responds immediately to provide efficient support which addresses our security questions and issues.

What do you dislike most about this product?

Manual performance optimization of the system exists as one drawback I do not like about FortiMail. One drawback exists although it does not present a significant obstacle since the system could use automatic adjustments. The minor operation adjustments required by the software are worth overlooking because its overall benefits justify the small inconvenience.

What recommendations would you give to someone considering this product?

I strongly advise FortiMail as my final recommendation to the organization. Organizations that want enhanced email security should consider FortiMail because its protective strength matches well with its simple design and responsive support features. Anyone seeking adaptable business software which brings comfort to staff operations should test out FortiMail.

Pros

Reliable
Enables Productivity
Effective Service
Caring

John Paulo E.

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

1 of the best in security

Likeliness to Recommend

7 /10

What differentiates FortiMail from other similar products?

FortiMail has a good synergy specially with fortiproducts giving you total lock down security

What is your favorite aspect of this product?

Security and integrity

What do you dislike most about this product?

the cost is high

What recommendations would you give to someone considering this product?

yes but it depends on the size of the organization

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Paul Henry T.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

A must have email security solution

Likeliness to Recommend

8 /10

What differentiates FortiMail from other similar products?

Email continuity service that provides emergency mailbox services

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to detect malicious elements on documents sent through email

What do you dislike most about this product?

Nothing, the product is amazing

What recommendations would you give to someone considering this product?

I would recommend them to contact a Fortinet partner to help them with the deployment option best for their environment.

Pros

Continually Improving Product
Security Protects
Helps Innovate
Reliable

FortiMail

What is FortiMail?

Company Details

Need Assistance?

FortiMail Ratings

87 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love FortiMail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Secure Email Gateway

FortiMail Reviews

Daniel G.

Effective Protection with a Friendly Touch

Likeliness to Recommend

Pros

John Paulo E.

1 of the best in security

Likeliness to Recommend

Pros

Paul Henry T.

A must have email security solution

Likeliness to Recommend

Pros

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Feature Ratings

Anti-Spoofing Protection

O365 integration

User Flagging of Suspicious Emails

Administrator Email Processing

Bulk Remediation

Threat intelligence Information

Managed Services Offering

Phishing Protection

End-User Warnings in Email Client Software

Email Account Protection

Malware Blocking

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created