
What is FortiMail?
FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FortiMail?
Pros
- Effective Service
- Fair
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti Spam and Bulk Email Detection
URL and Malware Detection
Anti Phishing and Spear Phishing
Anti Malware Signature Detection
Data Loss Prevention
Anti Malware Behavioral Detection
End User Spam Visibility and Controls
Reporting Components
Encryption and Decryption
Email Retention and Archiving
Hosted Email Support
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Business Value Created
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
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FortiMail Reviews

Davis C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Simple interface and ideal for email protection
Likeliness to Recommend
What differentiates FortiMail from other similar products?
FortiMail differs from other software because it provides the user with great potential features such as the fact that it not only runs as an antispam but also acts as an antivirus and antimalware so that emails handled at the enterprise level are not affected by Some malicious email that can generate data loss, its configuration is fast, its interface is simple and intuitive so it can be handled by any user without having to go to training, it also guarantees reports that allow you to have at hand any information that shows any suspicion and its integration with other Fortinet products guarantee a more stable and powerful protection.
What is your favorite aspect of this product?
My favorite aspect is that it quarantines the emails that are in the spam tray so that it evaluates if they are really malicious emails and avoids having false positives, how easy it is to handle it thanks to its intuitive interface , its administration does not require too much effort as it evaluates what is infected and what is not and isolates them in a way that avoids having to manually manage which emails can be entered and what not, thus protecting from the identity of each user who receives the emails as well as the massive influx of spam at the business level.
What do you dislike most about this product?
Knowing that email is good or not slow, which can be annoying when you want to have access to some important email, also does not have constant updates.
What recommendations would you give to someone considering this product?
FortiMail is ideal to avoid the constant threats via email that can affect both the company and its clients and this is thanks to the fact that it is able to recognize malicious emails from those that are not, in addition to avoiding the manual labor of having to verify it, this saves time.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Niniveth Marybel M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2020
Reliable and easy to use
Likeliness to Recommend
What differentiates FortiMail from other similar products?
FortiMail differs from other software because it gives the user the power to keep emails free of possible threats, being this simple to use and with an extremely intuitive interface so that user training is not necessary for its implementation, it is ideal to combat spam and this is thanks to the fact that it provides a wide range of features including data leak prevention, message archiving and encryption in order to protect incoming and outgoing mail traffic.
What is your favorite aspect of this product?
My favorite aspect of this software is that it allows emails to be sent and received reliably, because it provides protection for them so that communication between the client and the company is not dangerous for either party thanks to its encryption , anti-spam and anti-malware, on the other hand its ease of use saves a lot of time and makes maintaining the emails that are handled daily not a heavy task.
What do you dislike most about this product?
Their reports are not as detailed or personalized, and this would be an ideal point so that it is not necessary to spend so much time understanding what is happening.
What recommendations would you give to someone considering this product?
This solution is ideal for maintaining clean and reliable communication with customers, so using it is an excellent option as it does not allow email traffic to be damaged by spam or anti-malware.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Derrick B.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2020
Reliable and Competent Email Security Services
Likeliness to Recommend
What differentiates FortiMail from other similar products?
FortiMail is one of the tools that detects URL malware, something which many software fails. Again, FortiMail has the capacity of dealing with spams, where there is no possibility of increasing traffic from unreasonable messages. Again, FortiMail is a program with high level of security detection and scanning.
What is your favorite aspect of this product?
FortiMail is a program which issues accurate scans of any email that gets in to our inbox. Again, URL scanning and malware identification is a major benefit from FortiMail. The developer of FortiMail keeps us updated on the latest developments in email security.
What do you dislike most about this product?
FortiMail is a great email safety tool as it helps us understand the importance of security in our emails. Again, FortiMail ensures there is no single malware that gain access in our inbox. And the creator of FortiMail is informative.
What recommendations would you give to someone considering this product?
FortiMail is a tool that allows us monitor the emails which gets into our inbox and incase of a malware, it is easily identified and actions taken. Again, FortiMail has the most up-to-date security procedures.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
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