Fortinet

FortiMail

Composite Score

8.2 /10

CX Score

8.4 /10

39 Reviews Write a Review

Claim Software

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

5 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

1% Negative

3% Neutral

96% Positive

Pros

Effective Service
Fair
Helps Innovate
Efficient Service

Feature Ratings

Average 84

Anti Spam and Bulk Email Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Anti Malware Signature Detection

Data Loss Prevention

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Reporting Components

Encryption and Decryption

Email Retention and Archiving

Hosted Email Support

Vendor Capability Ratings

Average 84

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Email Security

Score 7.8

View FortiMail in this category (opens in a new tab)

FortiMail Reviews

Esat Yasar C.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

An effective solution to ensure mail security,

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

It is not much different from other email solutions, but if your infrastructure has Fortinet products, you complete the security circle with Fortimail.

What is your favorite aspect of this product?

Ease of use, manage and integration

What do you dislike most about this product?

There is no negative feature.

What recommendations would you give to someone considering this product?

If there are infrastructure Fortinet solutions, the right solution for email security

Pros

Reliable
Respectful
Client Friendly Policies
Fair

RICHARD.A.UDEH,Dr(H.C),MBA,B.Sc(Hon) O.

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

FortiMail: Robust Protection, Requires Investment

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

FortiMail stands out due to its multi-layered protection .

What is your favorite aspect of this product?

- Multi-layered protection: FortiMail employs multiple layers of security to protect against a wide range of threats, including spam, viruses, phishing attacks, and malware. - Advanced threat detection: FortiMail uses advanced threat detection technologies to identify and block even the most sophisticated threats. - Ease of use: FortiMail is designed to be easy to use and manage, even for organizations with limited IT resources.

What do you dislike most about this product?

- Complexity: While FortiMail offers a wide range of features, its configuration and management can be complex, especially for smaller organizations with limited IT expertise. - Price: FortiMail can be expensive, especially for larger organizations with a high volume of email traffic. - Integration: FortiMail's integration with other security solutions can sometimes be challenging, requiring additional configuration and setup.

What recommendations would you give to someone considering this product?

- FortiMail is a powerful email security solution, but it requires careful planning and implementation. - Be prepared for a learning curve and ongoing maintenance. - If your organization has complex security needs and the budget to support it, FortiMail can be a valuable asset.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mayur W.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Advanced Email Security with FortiMail

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

This email security solution has support for multiple email service platforms. Any email service provider can integrated with FortiMail. It has best Security Features like antivirus, phishing, qr scanning etc . Main uniqueness is that we can add multiple domain for securing emails.

What is your favorite aspect of this product?

The real-time email content inspection, impersonation detection ,etc .FortiMail doesn’t just block spam it goes further by detecting zero-day threats, phishing, and ransomware using Fortinet’s FortiSandbox and FortiGuard Labs.

What do you dislike most about this product?

GUI is not user friendly and so much complex. It will be better if its improved.

What recommendations would you give to someone considering this product?

Clear with your requirements.Understand if you need on-premises, cloud, or hybrid deployment. FortiMail supports all three, but the right choice depends on your environment and compliance needs.For advanced threat detection, ensure FortiMail is integrated with FortiSandbox.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

FortiMail

What is FortiMail?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

FortiMail Ratings

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love FortiMail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

Anti Malware Behavioral Detection Active code detection and execution.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Email Retention and Archiving Inbound and outbound logging capabilities.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Email Security

FortiMail Reviews

Esat Yasar C.

An effective solution to ensure mail security,

Likeliness to Recommend

Pros

RICHARD.A.UDEH,Dr(H.C),MBA,B.Sc(Hon) O.

FortiMail: Robust Protection, Requires Investment

Likeliness to Recommend

Pros

Mayur W.

Advanced Email Security with FortiMail

Likeliness to Recommend

Pros

Most Popular FortiMail Comparisons

Cisco Secure Email Threat Defense

Microsoft Exchange Online Protection

Barracuda Email Security Gateway

Symantec Email Security.cloud

Symantec Messaging Gateway

Mimecast Advance Email Security

1
Since last award

Feature Ratings

Anti Spam and Bulk Email Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Anti Malware Signature Detection

Data Loss Prevention

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Reporting Components

Encryption and Decryption

Email Retention and Archiving

Hosted Email Support

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement