FortiMail Logo Award Winner Product Badge
FortiMail Logo Award Winner Product Badge
Fortinet

FortiMail

Composite Score
8.2 /10
CX Score
8.4 /10
Category
FortiMail
8.2 /10

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details


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Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway category

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

1% Negative
3% Neutral
96% Positive

Pros

  • Effective Service
  • Fair
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 84

Anti Spam and Bulk Email Detection

88

URL and Malware Detection

87

Anti Phishing and Spear Phishing

86

Anti Malware Signature Detection

86

Data Loss Prevention

85

Anti Malware Behavioral Detection

84

End User Spam Visibility and Controls

84

Reporting Components

82

Encryption and Decryption

81

Email Retention and Archiving

79

Hosted Email Support

79

Vendor Capability Ratings

Average 84

Quality of Features

89

Ease of IT Administration

86

Ease of Implementation

85

Breadth of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Ease of Customization

83

Business Value Created

83

Vendor Support

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

FortiMail Reviews

Ernest P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Advanced tool for email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other software because it is based on several layers to provide complete protection to business email, it has a stable platform and an intuitive webmail, its installation and configuration can be done through a simple and fast process, it is integrated With FortiGuard Labs which provides powerful visibility into threats in real time, this is because FortiGuard can carry out a great understanding of global traffic patterns and evolving threats, it is also capable of conducting much more in-depth analysis helping to face and prevent zero-day threats by its integration with sandbox.

What is your favorite aspect of this product?

I really like its integration with FortiGuard Labs since it gives the advantage of obtaining better protection capable of stopping spam outbreaks or the presence of viruses, thus achieving their detection more quickly, the one that offers a ClickProtect function that helps to revalidate a URL at the moment when the user actually tries to visit the URL or the website, so as to avoid the presence of embedded URLs in emails that are usually dangerous or suspicious, in addition to the fact that it is capable of protect both incoming and outgoing emails, being your protection for outgoing emails based on the creation of specific policies.

What do you dislike most about this product?

Its storage in the cloud can lead to the security of the data being in danger, in addition to that for the visualization of mass emails it is necessary to have to constantly update your folder to be able to observe them.

What recommendations would you give to someone considering this product?

It is a key solution for the protection of business emails, regardless of whether it is incoming or outgoing emails, it is ready to face the threats that can harm them, thanks to its powerful features and valuable integrations.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Celestine M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Control of incoming and outgoing email traffic

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other solutions because it is functional with any existing investment in email infrastructure, be it local like Exchange or hosted in the cloud, like M365 or G-Suite, it has the ability to deal with both inbound and outbound traffic , integrates with FortiGuard Labs giving the advantage of being able to obtain a great visibility of threats in real time, it also guarantees the identification and detection against spam and phishing attacks.

What is your favorite aspect of this product?

I like that it has a simple and easy to use control panel, which is capable of stopping in real time any threat that wishes to enter through email, since in this way the theft of data, threats based on incoming email, which includes spam, ransomware, business email compromise, advanced and zero-day exploits, which is capable of protecting not only inbound but outbound traffic as well, no matter what infrastructure the email is in electronic, it integrates with FortiIsolator to isolate the traffic coming from the URLs so that you can interact with the URL but not take the dangerous step of downloading the content and running it in the browser.

What do you dislike most about this product?

Its updates are not taking place constantly so some functions are not improved yet, in addition its UI for mobile devices is not so friendly and efficient so it is not very effective when you are out of the office.

What recommendations would you give to someone considering this product?

It is a suitable software for companies that are frequently found with the presence of threats in their emails, since this software with its powerful functions helps prevent and stop said vulnerabilities, in addition to its integration with other Fortinet software reinforces its protection .

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Bonnie G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Spam filtering and virus or malware removal

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other products for several reasons because it gives its users protection against threats from email to prevent company users and their data from being affected by it, makes it possible to filter spam through a process Quarantine of each email that arrives in the inbox so that suspicious emails are separated and those that cannot reach there, it has a simple and fast installation process, in addition its spam definition is updated daily so that the entry of any illegitimate mail is not possible.

What is your favorite aspect of this product?

My favorite aspect of FortiMail is that it allows the filtering of spam mail effectively, not only does it do this, but even potential spam is quarantined to ensure that false positives do not occur, its implementation is simple and avoids the manual task of having to check each email to know what you can enter and what not, in addition, if it is integrated with other Fortinet products, better protection results are obtained, which helps to avoid unwanted mass emails.

What do you dislike most about this product?

Its quarantine process sometimes sends emails that are not really spam, so if it is an important email it can be a problem, also its updates are not usually so continuous.

What recommendations would you give to someone considering this product?

It is an ideal software for organizations that need to stop illegitimate mass mail because in this way they protect their users and their confidential data, in addition to integrating it with other products generates greater protection.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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