iotum

Freeconference.com

Composite Score

8.9 /10

CX Score

9.1 /10

48 Reviews Write a Review

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What is Freeconference.com?

iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.

Company Details

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Awards & Recognition

Freeconference.com won the following awards in the Web and Video Conferencing - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

Freeconference.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Freeconference.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Freeconference.com?

3% Negative

0% Neutral

97% Positive

Pros

Helps Innovate
Unique Features
Saves Time
Client Friendly Policies

Feature Ratings

Average 88

Audio Controls

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

File Transfer

Audio Conferencing Call in Bridge

Application Share

Virtual Whiteboard

Facilitator Functions

Keyboard Mouse Control

Vendor Capability Ratings

Average 90

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Freeconference.com Reviews

Role: Operations
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

They helpful, constantly working on new solutions

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

rohit s.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Feature Rich, Reliable & Robust product

Likeliness to Recommend

10 /10

What differentiates Freeconference.com from other similar products?

The platform is definitely relaibale & robust, it has exposed APIs for a deeper integration, option of whitelabelling & AutoTranscription makes it even better. More than anything else, iotum’s skills, subject matter expertise, technical competency & understanding customer needs makes them unique.

What is your favorite aspect of this product?

It is highly API driven & open to be consumed for tighter integration with other ERPs.

What do you dislike most about this product?

Limitation on Regional Language settings

What recommendations would you give to someone considering this product?

I would like iotum to focus a bit more on the UI of their mobile applications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amber N.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use and reliable.

Likeliness to Recommend

10 /10

What differentiates Freeconference.com from other similar products?

The iotum solution is easier to use than many other solutions on the market, which is essential for our customer base. Video meetings do not require any software download, so asking people to join is as easy as simply sending a link. The iotum solution is also HIPAA compliant.

What is your favorite aspect of this product?

My favorite feature is the ability to conduct video meetings in the browser with no software to download. This makes doing ad-hoc video meetings seamless.

What do you dislike most about this product?

The virtual backgrounds aren’t perfect.

What recommendations would you give to someone considering this product?

You’ll want to understand how it iotum will integrate with your products and whether it meets the needs of your customers. Our experience has been outstanding.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Freeconference.com

What is Freeconference.com?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Freeconference.com Ratings

94 Likeliness to Recommend

1 Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Freeconference.com?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

File Transfer File transfer services

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Freeconference.com Reviews

They helpful, constantly working on new solutions

Likeliness to Recommend

Pros

rohit s.

Feature Rich, Reliable & Robust product

Likeliness to Recommend

Pros

Amber N.

Easy to use and reliable.

Likeliness to Recommend

Pros

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Feature Ratings

Audio Controls

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

File Transfer

Audio Conferencing Call in Bridge

Application Share

Virtual Whiteboard

Facilitator Functions

Keyboard Mouse Control

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement