
What is GEP SMART?
GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
2
Since last award
93 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GEP SMART?
Pros
- Caring
- Respectful
- Performance Enhancing
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Consulting & Advisory
eAuction Functionality
Contract Management
Community Support
Catalog Management
ERFx
Procurement Management
Spend Analysis
Workflow Management
Communications
Auction Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Quality of Features
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
GEP SMART Reviews

Muhamad F.
- Role: Vendor Management
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2021
Fantastic product for high value service tenders
Likeliness to Recommend
What differentiates GEP SMART from other similar products?
GEP SMART is the best tool to manage tenders, it gives you opportunities to setup all the requirements and questions and score in the system. It only requires a bit more software upgrade for P2P purchases, in this field it lacked more reports of vendor, spend analysis to become top of the class Procurement Software.
What is your favorite aspect of this product?
My favorite aspects of this product is the incorporation of all the tender process automatically in the system, all the scoring, evaluation and history of all processes.
What do you dislike most about this product?
What I most disliked about the products was on the P2P software system, it dis not had many reporting tools and it too simple, for a complex environment it requires more field to insert more information about the purchases, Transport carrier etc
What recommendations would you give to someone considering this product?
I would suggest the use of this software mainly for complex service tenders usage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Amit S.
- Role: Vendor Management
- Industry: Food and Beverage
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
Flexible , Scalable ,Business need,Easy to operate
Likeliness to Recommend
What differentiates GEP SMART from other similar products?
Very easy to use and Operate Understand the terminology Option to Customized as per user requirements Cost Effective
What is your favorite aspect of this product?
Easy to Operate and Use Understand the all functions and tools effective tools
What do you dislike most about this product?
System Slowness Not able to generate reports
What recommendations would you give to someone considering this product?
This is good and easy to use and operate alogwith we can customized as per our requirement.
Pros
- Reliable
- Enables Productivity
- Friendly Negotiation
- Continually Improving Product
Please tell us why you think this review should be flagged.
James B.
- Role: Operations
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Aug 2020
Very easy to use software
Likeliness to Recommend
What differentiates GEP SMART from other similar products?
You can budget your business very easily
What is your favorite aspect of this product?
It implements with most software applications
What do you dislike most about this product?
Nothing That I can think of
What recommendations would you give to someone considering this product?
Very easy to use and works well with most applications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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