GEP SMART Logo
GEP SMART Logo
GEP

GEP SMART

Composite Score
6.9 /10
CX Score
7.2 /10
GEP SMART
6.9 /10

What is GEP SMART?

GEP is one of the leading providers of strategic sourcing services in the world. Every year, we help hundreds of organizations save billions in spend. Staffed by experienced category specialists, our sourcing teams get sustainable results fast – real results that improve the bottom line and create competitive advantage.

Company Details


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Awards & Recognition

GEP SMART won the following awards in the Strategic Sourcing category

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GEP SMART Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GEP SMART.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GEP SMART?

0% Negative
6% Neutral
94% Positive

Pros

  • Caring
  • Respectful
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 78

Consulting & Advisory

89

eAuction Functionality

88

Contract Management

86

Community Support

84

Catalog Management

82

ERFx

80

Procurement Management

79

Spend Analysis

78

Workflow Management

78

Communications

78

Auction Management

77

Vendor Capability Ratings

Average 76

Availability and Quality of Training

82

Business Value Created

78

Ease of Implementation

78

Ease of Data Integration

77

Breadth of Features

77

Ease of IT Administration

76

Quality of Features

75

Vendor Support

74

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

GEP SMART Reviews

Muhamad F.

  • Role: Vendor Management
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product for high value service tenders

Likeliness to Recommend

8 /10

What differentiates GEP SMART from other similar products?

GEP SMART is the best tool to manage tenders, it gives you opportunities to setup all the requirements and questions and score in the system. It only requires a bit more software upgrade for P2P purchases, in this field it lacked more reports of vendor, spend analysis to become top of the class Procurement Software.

What is your favorite aspect of this product?

My favorite aspects of this product is the incorporation of all the tender process automatically in the system, all the scoring, evaluation and history of all processes.

What do you dislike most about this product?

What I most disliked about the products was on the P2P software system, it dis not had many reporting tools and it too simple, for a complex environment it requires more field to insert more information about the purchases, Transport carrier etc

What recommendations would you give to someone considering this product?

I would suggest the use of this software mainly for complex service tenders usage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amit S.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

Flexible , Scalable ,Business need,Easy to operate

Likeliness to Recommend

8 /10

What differentiates GEP SMART from other similar products?

Very easy to use and Operate Understand the terminology Option to Customized as per user requirements Cost Effective

What is your favorite aspect of this product?

Easy to Operate and Use Understand the all functions and tools effective tools

What do you dislike most about this product?

System Slowness Not able to generate reports

What recommendations would you give to someone considering this product?

This is good and easy to use and operate alogwith we can customized as per our requirement.

Pros

  • Reliable
  • Enables Productivity
  • Friendly Negotiation
  • Continually Improving Product

James B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2020

Very easy to use software

Likeliness to Recommend

10 /10

What differentiates GEP SMART from other similar products?

You can budget your business very easily

What is your favorite aspect of this product?

It implements with most software applications

What do you dislike most about this product?

Nothing That I can think of

What recommendations would you give to someone considering this product?

Very easy to use and works well with most applications

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing