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GetResponse Logo
GetResponse

GetResponse

Composite Score
8.6 /10
CX Score
8.8 /10
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GetResponse
8.6 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

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Awards & Recognition

GetResponse won the following awards in the Email Marketing category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

1% Negative
0% Neutral
99% Positive

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Altruistic

Feature Ratings

Average 86

Auto-Responders

90

Dynamic Content

89

Campaign Management

87

Email Templates

87

Email Delivery

87

Segmentation

86

Basic Reporting and Analytics

85

Sales Intelligence & Conversion Rates

85

A/B Testing

84

SPAM Compliance

84

Content Authoring

84

Vendor Capability Ratings

Average 86

Breadth of Features

88

Quality of Features

88

Usability and Intuitiveness

87

Ease of Implementation

87

Business Value Created

87

Vendor Support

86

Ease of Customization

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Data Integration

81

GetResponse Reviews

Arthur F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Setting up campaign with Getresponse is very easy

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

This tool is perfect for scaling! Whether you are running a small business or a large one, this tool will support you in both cases. It has a large collection of templates with up-to-date automation features for marketing. The best part is that you can check if it meets your demands by using it for a one-month free trial.

What is your favorite aspect of this product?

Setting up campaigns with GetResponse is now super easy. It poses no difficulty while integrating analytics and software. Drag and Drop email editor, 120+ email templates, funnel builder, A/B Testing, Landing pages, and much more await you within the software.

What do you dislike most about this product?

It is not scoring efficiently in the deliverability checks. This might be damaging the reputation of the software. Also, most of the automations are available only on the higher-level plans. Enabling such automations on the lower levels may lead to an influx of users.

What recommendations would you give to someone considering this product?

GetResponse is an all-in-one marketing platform. I consider it pretty favorable owing to its advanced features. The pricing is reasonable and is worth it keeping in view the extent to which it facilitates the tough job like marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jose R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A fully - featured email marketing platform

Likeliness to Recommend

9 /10

What differentiates GetResponse from other similar products?

Ultimately, the Get Response service has provided me with a variety of enjoyable experiences. However, some prominent features include the user-friendly design, tips and techniques, statistics, and marketing strategy, to mention a few.

What is your favorite aspect of this product?

Getresponse's finest feature is its ease of use. In much less than one hour, I can construct any sort of subscription forms or homepage by just dragging and dropping blocks and entering. With this platform, my email campaigns automated sequence goes well, and I can combine the homepage and email management to construct a whole sales process for my affiliate items

What do you dislike most about this product?

Just one aspect I really don't like is that Getresponse does not enable automated email customization also with the Basic paid version; in order to do so, users must upgrade to the Premium version.

What recommendations would you give to someone considering this product?

Despite the fact that I am an associate for Getresponse, I always recommend that any beginning to advanced user employ the software. The basis for this is because I am doing that and find the software to be satisfactory; I had previously used a handful of many other products but was unsatisfied. You may begin with the freemium model and then upgrade to the large projects once you've earned a little money. With an excellent user interface and a strong automation capability Getresponse is a one-stop shop for all of your marketing needs.

Pros

  • Caring
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Olga K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

GetResponse User Experience and Overview

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

The main difference between MailChimp and GetResponse is that MailChimp is an email marketing platform/service that looks like a full service marketing platform. GetResponse is the opposite: a full-service tool for growing your audience, promoting services, and selling products that includes an email marketing tool. GetResponse looks MUCH more expensive, but as you dig deeper you'll find it's 100% worth it if you have the volume.

What is your favorite aspect of this product?

I like GetResponse's email editor. It is modern, stylish and does not tire the eyes. They claim to be the "easiest email marketing tool" and they're probably right. With a few clicks, you can bulk upload emails to a list, select items from the menu and easily attach them to the email. There are even some quick action buttons to perform the most common actions.

What do you dislike most about this product?

GetResponse allows you to preview mobile emails so you can see how they are generated very easily. But there are a lot of annoying bugs. There's nothing worse than spending time on an email and seeing it not displaying in the Gmail app. GetResponse says a fix is ​​coming soon, so keep your eyes peeled. If they fix this, this could go there.

What recommendations would you give to someone considering this product?

GetResponse has templates to choose from for everything from landing pages to emails and newsletters. GetResponse's templates allow you to brand your company well from the start, even on a minimal budget. GetResponse has great autoresponder features.

Pros

  • Performance Enhancing
  • Altruistic
  • Continually Improving Product
  • Effective Service

Cons

  • Less Transparent
  • Inhibits Innovation

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