Giftogram Customer Reviews 2025 | Gifting

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Giftogram

Composite Score

7.8 /10

CX Score

7.8 /10

10 Reviews Write a Review

Claim Software

What is Giftogram?

Reward your employees and customers than with a Giftogram, redeemable for hundreds of today’s hottest gift card brands. Create a personalized gift card or send a digital gift card right to their inbox instantly. Giftogram lets you reward, motivate and engage your employees and customers with one card, good for eGift Cards at hundreds of retailers.

Company Details

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Giftogram Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Giftogram?

24% Negative

0% Neutral

76% Positive

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Personal Messaging

Required Actions

Notifications/Alerts/Updates

Gift Tracking

Post-Gift Actions

Address Confirmation/Verification

Role-Based Access

Analytics and Reporting

Advanced Integrations

Marketplace/Rewards Catalogue

Milestones/Calendar Tracking

Vendor Capability Ratings

Average 86

Ease of Data Integration

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Giftogram Reviews

Viswa b.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Best product in gift service industry

Likeliness to Recommend

10 /10

What differentiates Giftogram from other similar products?

User-friendly

What is your favorite aspect of this product?

Accessibility

What do you dislike most about this product?

Interface can be much more better

What recommendations would you give to someone considering this product?

Change the interface view

Pros

Continually Improving Product
Enables Productivity
Client's Interest First
Helps Innovate

Cons

Less Reliable
Less Respectful
Less Fair

Robert S.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Super simple and love the gifts available

Likeliness to Recommend

10 /10

What differentiates Giftogram from other similar products?

Giftogram allows recipients to choose their gifts, giving them the freedom to select something they really want and appreciate.

What is your favorite aspect of this product?

It is very easy to send gifts and super easy for employees to redeem gifts, and there are so many reward options to choose from.

What do you dislike most about this product?

I dislike that once a campaign has been set you can not go back and add additional email addresses.

What recommendations would you give to someone considering this product?

The selection of gift cards and thr ability to automate gifting for various events is awesome and thoughtful.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Martha N.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Affordable Gifting Approach

Likeliness to Recommend

10 /10

What differentiates Giftogram from other similar products?

Giftogram delivers accurate rewards to clients

What is your favorite aspect of this product?

Giftogram is a form of appreciation to business clients.

What do you dislike most about this product?

Giftogram has a persistent approach to sales support.

What recommendations would you give to someone considering this product?

Giftogram is organized to delivering stable business marketing.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Giftogram

What is Giftogram?

Company Details

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Giftogram Ratings

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Giftogram?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Personal Messaging Templates for emails and handwritten correspondence can be sent along with a gift to further develop interpersonal relationships with staff and clients.

Required Actions To accept gifts, employees must meet certain targets or specific qualifications whilst clients must perform certain actions such as book a meeting.

Notifications/Alerts/Updates Real-time notifications are sent when gifts are sent, viewed, and received/accepted.

Gift Tracking Software tracks gifts throughout their delivery.

Post-Gift Actions Direct clients and staff to surveys or specific web pages after gifts are accepted.

Address Confirmation/Verification Automated requests sent to clients prior to gift delivery asking for them to confirm/verify their address.

Role-Based Access Spending levels and budgets can be set at an individual/team level, with the ability to also assign individuals/teams with specific gift options.

Analytics and Reporting The effectiveness of gifts are monitored and analyzed, with dashboards providing insights into how gifts influence revenue, meetings booked, and more.

Advanced Integrations Provides vast integration capabilities and possesses an ability to connect with existing business architecture, including CRMs and marketing automation tools.

Marketplace/Rewards Catalogue Platform offers an integrated storefront, providing users with the ability to search for relevant gifts directly within the software.

Milestones/Calendar Tracking Important dates and milestones for staff and clients are managed in an internal calendar, ensuring opportunities to reward employees/customers are not missed.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Giftogram Reviews

Viswa b.

Best product in gift service industry

Likeliness to Recommend

Pros

Cons

Robert S.

Super simple and love the gifts available

Likeliness to Recommend

Pros

Martha N.

Affordable Gifting Approach

Likeliness to Recommend

Pros

Feature Ratings

Personal Messaging

Required Actions

Notifications/Alerts/Updates

Gift Tracking

Post-Gift Actions

Address Confirmation/Verification

Role-Based Access

Analytics and Reporting

Advanced Integrations

Marketplace/Rewards Catalogue

Milestones/Calendar Tracking

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness