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GoodData Logo
GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
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In Partnership With SelectHub

Claim Software
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details

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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
73%
Negotiation and Contract:
78%
Conflict Resolution:
87%
Strategy & Innovation:
80%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

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8% Negative
21% Neutral
71% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

81

BI Security

79

Operational Reporting Capabilities

79

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

74

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Self Service and Ad Hoc Capabilities

69

Mobile

68

Vendor Capability Ratings

Average 74

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

75

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

Easy to use, but limited by MAQL

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Continually Improving Product
  • Trustworthy
  • Fair

Cons

  • Commodity Features
  • Less Efficient Service
  • Less Effective Service

Justin G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Work gets done with GoodData

Likeliness to Recommend

10 /10

What differentiates GoodData from other similar products?

If your company wants to harness the potential of analytics, GoodData is a fantastic platform from which to do it. The platform's UI is designed to be intuitive, making data access and analysis simple for users of all technical levels.

What is your favorite aspect of this product?

Through the use of GoodData, organizations can rapidly analyze their data, spot trends, and base choices on hard facts. The platform's strong data modeling features and wide range of data source connections make it a breeze to import data.

What do you dislike most about this product?

Better arrangement of measurements and properties, programmable report generation, and adjustable page width are all possible improvements.

What recommendations would you give to someone considering this product?

Information on customers' habits, likes, and trends can be gleaned from the data GoodData compiles from a wide variety of sources. Insights like this allow companies to better understand their clients and craft more effective marketing strategies, which in turn boosts conversion rates and revenue.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Carol C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fulfilling Experience

Likeliness to Recommend

9 /10

What differentiates GoodData from other similar products?

GoodData delivers data connectors that are standard and advanced.

What is your favorite aspect of this product?

GoodData brings s smooth BI security, an option that manages all intelligence

What do you dislike most about this product?

GoodData requires high intelligence, a problem for subscribers

What recommendations would you give to someone considering this product?

GoodData has the quality structures to deliver business intelligence

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

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