Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Analytics and Reporting

87

Device and Browser Analytics

86

Marketing Analytics

86

Data Management

85

Conversion Analysis

85

Audience Segmentation

85

Data Warehousing

84

Data Integrity

84

Data Analysis and Survey Function

84

API Framework

83

Mobile Functionality

82

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Implementation

84

Quality of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Usability and Intuitiveness

82

Vendor Support

78

Google Analytics Reviews

Khushi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Google Analytics for Data Optimization

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics helps us understand and improve our online presence by bringing together data from different channels. This lets us see how well our marketing campaigns are performing, identify what we're doing well and where we need to improve, and make data-driven decisions to keep getting better. Google Analytics also gives us detailed information about different groups of users, helping us understand and target them more effectively. This helps us optimize our marketing, personalize user experiences, and get more people to engage with our business.

What is your favorite aspect of this product?

We use Google Analytics to help us make data-driven decisions. It provides reports that help us understand how we're doing online. We're able to look closely at the data, find patterns and trends, and use that information to make better decisions. It's been a valuable tool for improving our strategies and making our website better.

What do you dislike most about this product?

Google Analytics is a powerful tool that can help you understand your data. However, it may take some time to learn how to use it. The platform has many features, and it can be challenging to navigate them all, especially if you are new to data analytics. But with some exploration and effort, you can make the most of this valuable tool.

What recommendations would you give to someone considering this product?

Google Analytics is a tool that can help you improve your website by giving you valuable insights. But it's important to remember that it's not a quick fix - you need to have clear goals, put in effort, and regularly analyze the data. If you're willing to invest the time and resources, Google Analytics can significantly change the game for your website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vibha K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product to combine analytics with google

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

I believe the biggest distinction is the integration with the Google ecosystem. Also, the e-commerce and the cross device tracking features are quite useful.

What is your favorite aspect of this product?

This product focused on the Machine Learning and insights from the very early stage. While other products are now incorporating these mechanisms.

What do you dislike most about this product?

I don't dislike anything about the product. It certainly can improvise on the features and stay up on the futuristic trends.

What recommendations would you give to someone considering this product?

Explore and dirty your hands on the free version and you can then map it to your requirements and capabilities.

Pros

  • Fair
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Insight Track with Google Analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics comes with a seamless integration with other Google services creates a robust ecosystem for data analysis and marketing, offering a comprehensive view, Basically it was comes with free version and it assessible to a wide range of users, offering substanial features without direct cost. When we do Integration with AI and machine learning it also automates insights and recommendations, making it easier to take action for data-driven decisions.

What do you dislike most about this product?

It comes with Free Version but real time data reporting is limited and upgrade for immediate insights. Apart from this while we integration is a strength, some users might prefer more indepenence from a single ecosystem provider

What recommendations would you give to someone considering this product?

Come with Google Analytics and try basic features and functionalities. Take advantage of Google Training resources to build and use key feature of Google Analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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