Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Analytics and Reporting

87

Marketing Analytics

86

Device and Browser Analytics

86

Data Management

85

Conversion Analysis

85

Audience Segmentation

85

Data Warehousing

84

Data Integrity

84

Data Analysis and Survey Function

84

API Framework

83

Mobile Functionality

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Data Integration

85

Ease of Implementation

85

Breadth of Features

84

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

82

Vendor Support

79

Google Analytics Reviews

Dheeraj U.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

A tool to monitor and manage multiple web domains

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

It helps me to reduce workload and gives a better visualization of data using different graphs. We can manage and monitor different web domains. It provides vital information that helps to identify problems and make able to take decisions based on analytics.

What is your favorite aspect of this product?

It is a reliable tool to track website analytics and is easy to set up. We can also connect our company email to get regular updates. It has many features to Analyze our data like data insight, dashboard, optimized performance, and efficiency. The dashboard and UI are fantastic and very productive.

What do you dislike most about this product?

Sometimes, it is a little bit difficult to set up and hard to understand for the first time. Its dashboard GUI could be easier to use. Sometimes, it is complicated to find data.

What recommendations would you give to someone considering this product?

This product has outstanding features in the dashboard and the customer service is also mind-blowing. This tool can be recommended if someone needs a good tool for managing the product and web-based results.

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Caring

Cons

  • Less Respectful

Mohini T.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Incredible, quick and versatile analytics software

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It helps me to choose and select the data with reports, insights, and analytics based on the customization made by the user with graphical and visual reports. Also, it helps in identifying the traffic according to the regions, genders, interests, etc, Using which we can promote and create the new marketing campaign with the inbuilt templates. It is one of the best tools in the market.

What is your favorite aspect of this product?

Live analysis of the visitors over the product and website tracking is one of the finest features of this software. Using this feature, we can track the live activities with their location, the number of clicks, the most visited pages ad much more. The tracking and tracking features are totally outstanding.

What do you dislike most about this product?

It is a very vast software having lots of features and takes a lot of time to learn all of them and use them with full potential. Complexity in implementing custom metrics. UI is a little messy and needs to be more organized.

What recommendations would you give to someone considering this product?

I would recommend Google Analytics to those who are looking for the accuracy n reports and the exact reports for the tracking of their marketing and sales campaign with det

Pros

  • Efficient Service
  • Fair
  • Altruistic
  • Client's Interest First

Cons

  • Less Productive
  • Wastes Time
  • Vendor Friendly Policies

Ankit S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best analysis platform to track and manage SEO

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The fantastic Ui and UX make it different from other alternatives. the learning curve for understanding its features gives a great experience. Also, the format of proving the records and data in different ways with visualization as well as one of the impressive features.

What is your favorite aspect of this product?

The web traffic tracking with detailed reports and insights by proving the information of visitors with their clicks and location details as well. Also, it helps in improving the ranking of the website to make it appear at the top of the search. The traffic can be monitored in real-time.

What do you dislike most about this product?

Sometimes it lags a little during the multiple tabs opens at the same time and uses more than one feature. Also, data accuracy is an issue that occurs in some data records and insights. Also, the update and final release of the

What recommendations would you give to someone considering this product?

It is one of the finest tools for analyzing and tracking product and marketing campaigns better than any other alternative. Also, it is user-friendly and easy to operate with a good learning curve.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Less Reliable
  • Less Caring
  • Less Fair

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